Details
Posted: 13-Apr-24
Location: Ithaca, New York
Type: Full-time
Salary: Open
Categories:
Staff/Administrative
Internal Number: 3-80838
Meetings & Events Supervisor, The Statler Hotel
Cornell University's Statler Hotel has launched a search for a Supervisor to join our Meetings & Events Team. This is a great opportunity for someone who is currently working in banquet or catering operations and would like to take the first step advancing toward a career in hospitality management. A Meetings & Events Supervisor will lead teams of professional staff and bright, young, talented college students who are eager to learn and be inspired to work together to deliver a WOW to guests throughout their attendance at high-profile events such as professional conferences, recruitment events, cocktail receptions, and at glorious wedding celebrations in our beautiful ballroom.
The Meetings & Events Supervisor Opportunity:
As a Supervisor on our Meetings & Events Team, you will help to flawlessly set up and execute our many special events while delivering outstanding personalized service.
Among your duties, you will:
- Assist in the execution and oversight for a wide range of events including social gatherings such as weddings, graduation parties, holiday parties and galas, as well as meetings, conferences, job fairs, recruiter events, and Cornell academic business. This role will work closely with other departments of the hotel, primarily sales and culinary to ensure successful event execution.
- Supervise staff throughout the event process, ensuring adherence to banquet event orders, checking in with clients and addressing any requests, questions or concerns. Additionally, this role will supervise safe and professional alcohol service, assist with the set-up of AV, and provide client support with in-house AV and technology.
- Support all aspects of running a large department handling high volumes of high-end business. Specific tasks may include but are not limited to; ordering, inventory, requesting maintenance and/or deep cleaning for event spaces, fulfilling unique client requests, setting up and maintaining audio visual equipment, completing shift reports, generating bills, supervise cash handling procedures for each event, creating signage, creating and confirming diagrams.
What we are looking for in a Meetings & Events Supervisor:
We are seeking candidates who have the right combination of college education, food & beverage experience, and job skills to be an effective supervisor in a busy, upscale catering and conference operation.
- Associates Degree and 1-3 years of relative experience in banquets, catering and/or meeting and events execution or management.
- Must be driven and energetic with excellent customer service, teamwork, and leadership skills.
- Professional demeanor fitting of a high end, four-diamond property.
- Ability and enthusiasm to coach, mentor, and train students as well as other inexperienced staff.
- Ability to troubleshoot and resolve guest problems quickly and calmly.
Rewards & Benefits:
This position is eligible for benefits. Cornell has been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability and diversity initiatives. Cornell's key benefits include:
- Health Care - Several plan options for medical, dental, prescription drug, and vision care coverage.
- Generous Paid Time Off & Leave Provisions
- Retirement Plans - Statler Hotel Employees Eligible for 403(b) plan.
- Education - Options include the Employee Degree Program, taking classes to enrich your career skills, New York's 529 College Savings Program, and Cornell Children's Tuition Scholarship.
The Statler Hotel & The Nolan School of Hotel Administration:
Our Statler Family:
We are a team of hospitality professionals who proudly lead the premiere collegiate lifestyle hotel, welcoming the world to the cherished gathering place for those who love Cornell University. We challenge thinking, while connecting and cultivating people. Our actions are driven by a collective aspiration to build a culture of collaboration, celebration and excellence. Our mission is to provide uniquely crafted experiences through personalized connections that will inspire future leaders who will change the world of hospitality.
Join Us & Apply Today!
This position is full-time, based in Ithaca, NY, and is eligible for benefits including some relocation assistance if you are not a local candidate. If interested in applying, we welcome you to include a cover letter with your application to highlight your interest and experience for the position. No visa sponsorship and no relocation allowance available for this position.
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
University Job Title:
Restaurant Svc Coord IIJob Family:
Auxiliary ServicesLevel:
DPay Rate Type:
HourlyPay Range:
$22.89 - $25.87Remote Option Availability:
Fully OnsiteCompany:
EndowedContact Name:
Cooper BaldwinJob Titles and Pay Ranges:
Non-Union Positions
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline (faculty pay ranges reflects 9-month annual salary)
Union Positions
Current Employees:
Online Submission Guidelines:
Employment Assistance:
Notice to Applicants:
EEO Statement:
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.
2024-03-19
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