Medical Collector - PB Financial- F/T Days

Updated: Apr 12, 2024
Location: Anaheim
Job Type:
Department: PB Financial Services

UC Title: COLL REPR

Position Number: 41077656

Reports to: Billing Manager

Working Title: Collector

Cost Center: PB Financial Services (428553) 

Bargaining Unit: Intl Brotherhood, Teamsters

FLSA: Nonexempt

Date Created: 3/21/2024

Job Code: 004622

Hours: 40

Shift: Not Applicable

FTE: 1

Position Summary: 

Under the general supervision and direction of the Billing Manager, the incumbent is responsible for performing a critical function for the Physicians Billing Group (PBG) and its clientele by taking the appropriate billing, collections, or Customer Service actions to resolve an account. This requires an understanding of payer guidelines for Medicare, Medi-Cal (and its affiliates), Commercial Insurance, Workers Compensation, and various other insurance carriers. Depending on the unit the Collections Representative is assigned to, the incumbent may be required to perform any or all of the following duties: work billing editing error report(s) prior to the submittal of claims to ensure that claims are billed cleanly and free of errors, leading to prompt and maximum pro-fee reimbursement; collecting on insurance invoices/accounts with balances as generated and outlined on assigned account receivable worklists, aging reports, system target files and correspondence received and assigned.

Total Compensation

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our: 

Compensation practices (https://www.hr.uci.edu/partnership/totalrewards/compensation.php ) and 

Benefits (https://careersucirvine.ttcportals.com/pages/benefits ). 

Salary Range: 

Hourly Rate  Minimum   $24.72                  Midpoint              $29.92               Maximum $35.11

Required Qualifications:

Ability to establish and maintain effective working relationships across the Health System

Ability to maintain a work pace appropriate to the workload

Must demonstrate customer service skills appropriate to the job

Excellent written and verbal communication skills in English

Must possess the skill, knowledge and ability essential to the successful performance of assigned duties

Effectively review and analyze patient account to effectively bill and or collect revenue for professional medical services rendered.

Experience in medical professional fee billing to include Medi-Cal, Medicare, MSI, Champus and commercial insurance carriers. Understanding of capitation and commercial HMO.

Ability to achieve monthly productivity standards.

Preferred Qualifications: 

Knowledge of University and medical center organizations, policies, procedures and forms

Experience in professional fee medical collections.

Well-developed verbal and written communication skills.

Working knowledge and experience with patient registration and authorization process.

Possess knowledge of and skill in using payor websites to assess claim status or to follow-up on collections process.

Experience with the Epic Billing System

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php  

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. 

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI’s Employee Experience Center (EEC) at [email protected] or at (949) 824-0500, Monday – Friday from 8:30 a.m. – 5:00 p.m.

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