Job Summary:
Under limited supervision, responsible for performing a wide variety of medical and clinical support functions in an outpatient clinical settings. May assist with clinical and laboratory procedures, maintain equipment, provide direct patient care, and administer common medications according to unit guidelines and providers' orders. May support the documentation of patients as dictated by the physician or provider.
Job Duties:
- Intakes patients by obtaining vital signs, weight, etc.
- Obtains history, chief complaint, medications, allergies, EKG, etc. and documents appropriately in the Electronic medical record.
- Report all pertinent findings to Physicians.
- Manages patient’s appointments according to the doctor’s schedules and protocols.
- Answers messages from patients by clinic policy.
- Handle all medication refills or request via clinic policy.
- Prepares charts as necessary for next scheduled clinic, provide physician with all necessary test results, lab results and medical records as requested.
- Communicate all necessary patient information to physician in a timely manner.
- Handles and answers external as well as internal phone calls and assists in department call center transferring calls to the appropriate departments.
- Triage calls, medications/refills and facilitates patient needs, and documents all communication into the electronic medical records (EMR) system.
- Provides in-service training and precepts Medical Assistants.
- Participates in developing best practices in clinical workflows.
- Performs all other duties as assigned.
Education:
High school diploma or GED and graduation from a Medical Assistant program is required.
Experience:
Five (5) years of directly-related experience as a Medical Assistant is required.
Licenses and Certifications:
CMA - Certified Or Registered Medical Assistant
Additional Licenses and Certifications:
CPR certification is required.
Additional Information
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