Medical Assistant II - Psychiatry

Details

Posted: 17-Mar-24

Location: St. Louis, Missouri

Type: Full-time

Salary: Open

Categories:

Healthcare
Staff/Administrative

Internal Number: JR80883

Scheduled Hours
40

Position Summary
Position functions as a Medical Assistant in the department of Adult Psychiatry. This position works in close collaboration with the clinic prescribers and assists with the patient care coordination and patient related tasks; furthering our mission of providing health care in a way that best serves our diverse patient population.

Job Description

Primary Duties and Responsibilities

Patient Care Duties

• Interacts directly with patients in clinic setting along with virtual visits, and completes clinical tasks, which includes obtaining vital signs, and rooming of patients.
• Assists with examinations, procedures, and lab tests.
• May administer medications under the order of physicians or nurse practitioner (this includes IM and subcutaneous injections).
• Prepares and maintains patient care rooms.
• Prepares patient charts for visit.
• Cross coverage of other clinic office staff as needed.
• Assists with completion of prior authorization for patient medications.
• Assists providers with renewal and authorization of non-narcotic medications per standing orders and department guidelines.

Communication and Documentation

• Assists with medication renewals, patient communication and assists with patient flow.
• Assists with completion of necessary FMLA/disability paperwork and documentation in a timely manner.
• Assists with care coordination and patient visit prep by performing tasks outlined under the department guidelines, such as calling patients with test results, calling patient to update medications, health history, and social history, scheduling appointments, assisting with return calls; scheduling diagnostic procedures, and admissions; including scheduling of follow-up appointments and procedure appointments.
• Order entry in the electronic medical record, completes requisitions/orders per Washington University guidelines.
• Assists providers with patient messages including MyChart messages, electronic refill requests, and telephone communications, which would include returning phone calls to patients or routing to appropriate personnel. Answers basic questions from patient/family regarding treatments, diagnosis, and procedures.

Equipment and Supplies

• Monitors supply inventory, ensuring adequate supplies, equipment, or garments are available and that they comply with regulations.
• Cleans and stocks patient care rooms and sterilizes patient care rooms and any instruments or equipment.

Other Functions

• Maintains required HIPAA compliance, skills/competencies and participates in in-services, staff programs, continuing education, and cross-training programs according to established standards and Washington University policies.
• Complies with OSHA, state, and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Performs other duties as assigned.

Preferred Qualifications

• Graduate of an accredited Medical Assistant program is required.
• Two or more years of Medical Assistant experience.
• Interactive communication skills with ability to work with physicians, patients, families, significant others, and support staff.
• Strong interpersonal, organizational, and telephone skills, working knowledge of anatomy and physiology, fundamentals of medical terminology, and experience/knowledge working with electronic medical records.

Diversity is a core value at Washington University School of Medicine and in the Department of Psychiatry. We are committed to building and sustaining inclusive and equitable working and learning environments for all students, staff, trainees, and faculty. We believe that building a diverse team enriches us individually and as a department by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.

In order to achieve these objectives, candidates are expected to align with the school's mission of promoting inclusive excellence. They should be prepared to further this objective within Washington University and collaborate with diverse communities of students, faculty, staff, trainees, and patients. Visit our Websites to learn more about DEI initiatives in the Department of Psychiatry and at WUSM .

Required Qualifications

• High school diploma or equivalent high school certification.
• Registered or Certified Medical Assistant with six months of related work experience (examples of related fields include military medic, emergency medical technicians, Nurseâ™s Aide, physical therapy and nurse technicians, and certified athletic trainers). Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT. In-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources. Substitutions include:
  • Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience.
  • Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam (online proctored exams are not sufficient to meet the credential requirement) within six months of hire date (or within a shorter time frame if noted by hiring manager).
• Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements).

Grade
C06-H

Salary Range
$17.00 - $24.66 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ .

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected]  or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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About Washington University in St. Louis
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.
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