MEDICAL ASSISTANT, CERTIFIED

Updated: 19 days ago
Location: Durham, NORTH CAROLINA

Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet® organization
  • Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance!

MEDICAL ASSISTANT CERTIFIED - DUKE PATIENT ENGAGEMENT CENTER-DUKE PR IMARY CARE


Occ Summary

The Medical Assistan t, Certified functions as an integral member of theinterdisciplinary hea lthcare team in providing direct patient care. TheMedical Assistant, Cer tified performs routine administrativeand patientcare supportive duties in a Health System medical practice that assistmedical and/or nursing s taff in the examination and treatment ofpatients and ensure the clinic/office runs smoothly.


Work Performed

Clinical responsi bilities:The CMA takes medical histories and records vital signs, explai nstreatment procedures to patients, and prepares patients for examinatio nsand procedures.Patient care support responsibilities may include assis ting the medicaland nursing staff during examination and procedures, col lecting andpreparing laboratory specimens, performing basic laboratory t est in theclinic/office, taking electrocardiograms, removing sutures/ st aples,changing sterile and non-sterile dressings, promoting patient/fami lyunderstanding of the educational content and his/her involvement in th eplan ofcare, and documenting in the patient record.Other clinical supp ort responsibilities include disposing ofcontaminated supplies, instrume nt processing, high level disinfectionand sterilization of medical instr uments, telephoning prescriptions to apharmacy, preparing and administer ing medications as directed by aphysician, and authorizing drug refillsas directed. Performs otherclinical functions as delegated and supervise d by the physician.Administrative responsibilities:The CMA greets patien ts, answers telephones, schedules appointments toinclude arrive appointm ents in MaestroCare, checkout patients, andreferral scheduling; arranges for hospital admissions and laboratoryservices, updates and files patie nt medical records, fills out insuranceforms, handles billing, bookkeepi ng to include receiving copays andcollections on account balances; correspondence, and ordering clinicaland clerical supplies and forms. Perform s other administrative duties asdirected.May be requested to be a liaiso n for clinic activities such as JointCommission and falls and/or partici pate in clinic committees.


Knowledge, Skills and Abilities

Good customer service skills.Work requires the ability to understa nd and follow oral and writteninstructions generally acquired through a high school education andmedical assistant programming.Heavy lifting andthe ability to transport stretcher and wheelchairpatients may be requir ed.Working knowledge of sterile techniques and special procedures that a reapplicable to work performed.Working knowledge of procedures and techn iques involved in administeringroutine and special treatments to patient s.Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Workingknowl edge of infection control procedures and safety precautions.Age specificcompetencies.Daily clinic preparation process; registration, scheduling , chargeposting, order entry. Able to document and communicate pertinent informationAbility to establish and maintain effective working relations hips withpatients and clinic staffTyping skillsMedical terminologyLevels II and III -- Ability to independently seek out resources andwork colla boratively



Level Characteristics

N/A


Minimum Qualifications
Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.


Experience

Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.


Degrees, Licensures, Certifications

Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


View or Apply

Similar Positions