Med Office Receptionist-Intermediate (UTHP Hill Country PCC)

University of Texas Health Science Center San Antonio, United States

Updated: about 4 hours ago
Location: San Antonio, TEXAS
Deadline: The position may have been removed or expired!

Job Summary:

Under direct supervision, responsible for providing office support in a clinical office to ensure patient satisfaction.


Job Duties:

  • Performs all front office duties, checking in patients, ensuring completion of all necessary forms for registration, collecting copays, assisting patients when needed, and answering phones.

  • Creates and verifies full patient registration upon patient arrival.

  • Communicates with Benefit Coordinators if new insurance is obtained.

  • Communicates with providers as needed regarding patient’s arrival, needs or requests.

  • Prepares charts, obtains medical record requests and makes phone calls to request medical records from outside providers.

  • Creates new and follow up appointments as needed for patients and obtains referrals and authorization for visits and testing when necessary.

  • Schedules patient appointments and follows up on missed appointments by telephone or mail.

  • Monitors the flow of patients, including placing patients into rooms as needed and keeping patients and families informed of waiting times.

  • Performs all other duties as assigned.


    • Education:

    High school diploma or GED is required.


    Experience:

    Two (2) years of related experience is required.


    Additional Licenses and Certifications:

    None.


    Supervisory Requirements:


  • None


    • Additional Information


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