Master Scheduler

Updated: 4 months ago
Location: Miami, FLORIDA

The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented workforce to support our common purpose of transforming lives through teaching, research, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity and Teamwork (DIRECCT) we strive to create an environment where everyone contributes in making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 13,400 faculty and staff from all over the world.

UHealth Connect at Medley has an exciting opportunity for a Master Scheduler. The individual in this position is responsible for maintaining schedule templates for providers and ancillary services with a goal of maximizing access to and utilization of UHealth services. The Master Scheduler creates and maintains provider schedule templates, updates specialty subgroups in UChart, and facilitates patient rescheduling and provider make-up sessions for approved clinic closures (i.e. “bumped clinics”). The Master Scheduler must maintain in depth knowledge of operational and patient flow considerations in the clinical specialties they support.  Performs other duties as assigned. 

Minimum qualifications include: High School Diploma or equivalent and (1) one year of work experience required (healthcare preferred). Computer literate (EPIC scheduling and registration application experience a plus). Able to work in a team environment and lead/manage others as required by the Manager and Supervisor. Graceful under pressure and stressful situations. Has broad and deep knowledge of all areas as well as related areas. Demonstrates sustained high level of proficiency in all aspects of the job. Proven experience with Personal Computers (PC) and Microsoft software. Excellent English skills (both verbal and written) required. Bilingual (English/Spanish) preferred. Any appropriate combination of relevant education, experience and/or certifications may be considered.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.                       

Patient safety is a top priority.  As a result, during the Influenza ("the flu") season (September through April), the University Of Miami School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination.  Failure to meet this requirement will result in rescinding or termination of employment. 

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