Event Specialist, MBA Admissions

28-Sep-2022

Harvard Business School

58376BR

Job Summary

The Marketing Specialist will be responsible for providing support for many MBA Admissions marketing and outreach efforts and for providing leadership for certain of these activities. This includes: planning virtual and off campus information sessions and supporting digital marketing efforts including managing updates to the MBA Admissions website. The Specialist will provide front line customer service to prospective students, MBA students and alumni. This is an important and highly visible role as a point of contact for prospective students. This position requires someone who can manage multiple tasks, work with many constituents, and collaborate across campus.

Position Description

• Event Planning: This role will plan and manage Admissions events which includes securing venues, managing the registration and communication process, sourcing strong student and alumni panelists, creating marketing collateral to promote the events through a variety of mediums, and tracking and analyzing event metrics. This role requires some domestic and international travel to support event execution in person.
• Customer Service & On Campus Event Support: This is a front-line customer service position in Admissions. The specialist will conduct campus tours, greet prospective candidates and answer visitor questions, as well as support other events including Visit Days, Interview Days, Admitted Student Welcome, Peek and Summer Venture in Management Program.
• Digital Marketing Support: This role will support Admissions digital marketing efforts through tracking and analysis of activities and campaigns and maintaining website updates.
• Webinar Management: This role will serve in a support role to set up and execute virtual events and will help with the post production process for recordings.
• Coordinate Student & Alumni Chats: The Specialist will coordinate student and alumni program chats by organizing material updates and distribution as well as partnering on registration and promotional efforts.
• Segment Management: This role will manage the outreach and yield efforts for a segment of the prospect and admit groups.
• Responsible for other duties as assigned.

Basic Qualifications

• High school diploma, GED, or equivalent required.
• 3+ years of experience in administrative support, event planning, marketing/communications and/or related experience is required.
• Education beyond high school may count toward experience.
• Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.

Additional Qualifications and Skills

• Must have a high attention to detail, and multi-tasking/project management capabilities
• Must be focused, motivated to learn, and flexible to change.
• Strong interpersonal and customer service skills; communication skills (written and oral)
• Capability to master new technology skills quickly
• Comfortable with public speaking. Ability to travel domestically and abroad.
• Past experience in a higher education setting is a plus.
• Comfortable with the use of CRM/database systems and website management systems is a plus

Additional Information

This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 3 days per week. Specific days and schedule will be determined between you and your manager.

While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements . Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/ .

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment .

Job Function

Communications, General Administration

Location

USA - MA - Boston

Job Code

403033 Staff Assistant III

Union

55 - Hvd Union Cler & Tech Workers

Pre-Employment Screening

Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.