Marketing and Communications Manager- Center for Marriage and Relationships

Biola University, United States

Updated: 1 day ago
Location: La Mirada, CALIFORNIA

This position interfaces with various EMC departments and others across campus to manage the creative direction, brand consistency, coordination of messages, content development and to maintain the highest standards for internal and external communication for the CMR. This position is responsible for coordinating organization-wide design, messaging, and content generation, including digital and print communication. 


  • Develops and executes strategic marketing and communication plans

  • Holds regular strategic meetings to clarify objectives and priorities, ensuring that messaging and visuals are on brand and appropriate for the target audience, project schedules and deadlines are met and tracking and accurate reporting is in place

  • Develops and manages strategies to improve performance analytics

  • Keeps CMR website up-to-date using content management protocols, managing all aspects of the editorial and content marketing strategy including development, publishing and promotion

  • Manages creation and production of e-newsletter; trains and guides content contributors; copy writing/editing; manages email distribution list

  • Manages donor database, identifies growth opportunities, maximizes donor retention and sourcing initiatives

  • Creates marketing plans for event design and promotion; ensures positive and on-brand experiences (logistics/production) for CMR events and outreaches

  • Assists in event planning and execution as needed

  • Initiates the development of marketing and donor relations collateral (i.e., print, website, video, photography, content) with UM as necessary and manages projects through to completion

  • Partners with Advancement Services to schedule annual fundraising campaigns

  • Develops successful appeals, including both giving campaigns and biweekly appeals in the e-newsletter 

  • Produces Art of Relationships podcast to ensure audience growth and listener retention 

  • Writes copy and measure impact data for all digital and print campaigns, and helps design all digital and print campaigns

  • Coordinates photoshoots including recruiting and communicating with models, coordinating photoshoot schedule and locations, and coordinating logistics

  • Develops advertising plans

  • Manages CMR’s social media channel as an active and innovative presence

  • Manages and trains student worker, oversees their work and class credit paperwork 

  • Regularly checks for and responds promptly to all CMR communications, including calls and emails

  • Performs additional work as requested


  • 3+ years experience in client services, communications, marketing, or public relations

  • Outstanding written skills, including copy editing

  • Strong speaking and presentation skills

  • Customer service oriented; strong interpersonal skills

  • Strategic marketing and/or communications experience

  • Able to manage multiple projects simultaneously and meet deadlines

  • Creative thinking and problem-solving skills

  • Self-directed, detail oriented and motivated

  • Able to work productively on an individual level and in collaboration among cross-functional teams

  • Proficient in Microsoft Office, Powerpoint/Keynote, and capable user of online project management systems

  • Experience managing website and social media content preferred

  • Event planning and production experience preferred

  • Audio recording and production experience preferred, ability to learn new software desired 

  • Basic proficiency in Photoshop and some HTML experience preferred

  • Commitment to Biola’s doctrinal statement: http://biola.edu/about/doctrinal-statement/


    • Bachelor’s Degree required (or commensurate experience): preferable major in Communication, Business Administration, Public Relations, Marketing or similar


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