Managing Director, Custom Programs, Executive Education

12-Apr-2024

Harvard Business School

65578BR

Job Summary

The Managing Director, Custom Programs for Harvard Business School (HBS) Executive Education is responsible for overseeing Custom and Affinity programs to deliver on Executive Education’s mission. Reports to the Senior Managing Director, Executive Education. This portfolio head is a strong contributor to the senior leadership team which ensures that Executive Education achieves its academic and financial objectives, creates strong bonds with industry leaders, and sustains HBS as a product leader within the global executive development arena.

Position Description

• With oversight for custom portfolio of programs, leads the team that includes business development, operations, and portfolio directors who manage programs through their entire life cycle. Ensures the success of individual team members, programs, and the custom portfolio overall.
• Thoughtfully recruits, develops, and retains a high-performing and collaborative team.
• Trusted thought partner and member of senior leadership team. Works to shape and implement a growth strategy for the diverse program portfolio that is well-aligned with school priorities and maximizes: faculty development, educational impact for sponsoring organizations/participants, and financial contribution. Weighs opportunity costs and resource implications associated with decisions. Identifies and shares best practices.
• Has P&L responsibility for the portfolio; routinely contributes to dashboards, goal setting and budget material. Prepares clear executive summaries and decks.
• Partners with key constituencies and stakeholders including fellow portfolio heads, Executive Education (ExEd) departments, and partners around the school. Develops relationships to manage enrollment and understand the needs of our clients (global executives and organizations).
• Reviews program metrics and performance (individual and holistically across the portfolio) with an eye towards keeping the portfolio healthy and balanced.
• Assesses and anticipates evolving custom program design needs, including where digital content and virtual solutions (synchronous and asynchronous) multi-media, and other technological solutions fit into offerings to enhance the program and participant experience. Monitors competitive offerings, and shapes portfolio based on client and market insights.
• Develops comprehensive knowledge of School's existing intellectual capital and teaching and learning models; ensures ongoing systematic understanding of new content and methodologies.
• Leads business development efforts through the implementation of a model that identifies and qualifies opportunities that ultimately lead to new client acquisition. Collaborates with internal sales teams to support and grow client engagements.
• Partner with and support HBS faculty and senior executives at client organizations to design and deliver educational experiences that are of the highest caliber and consistent with the mission, values, and reputation of the Harvard Business School.
• Performs other duties as required.

Basic Qualifications

• Bachelor's degree is required
• 15+ years of proven successful leadership experience is required
• Proven, motivated leader with collaborative leadership style, high standards and great judgment; demonstrated success in motivating and managing a high-performing and service-oriented team.
• Forward-looking and strategic thinker with high EQ. Brings energy and creative mindset.
• Excellent interpersonal, organizational, communication and negotiation skills. Ability to enjoy and thrive in a highly collaborative and often ambiguous, complex environment.
• Strong analytical and listening skills; ability to extract and clearly/concisely communicate key points, both verbally and in written communication.
• Works well with senior and C-suite executives, faculty, and has a deep commitment to establishing strong relationships with all constituents of programs and the broader organization.
• Proven ability to shape and execute a strategy with P&L responsibility.
• Deep familiarity with the field of executive education, executive development and/or corporate learning and development required.

Additional Qualifications and Skills

• MBA or related educational experience preferred.
• Experience in strategic planning, evaluation of custom programs, outcomes assessment, and issues surrounding the development of custom programs.
• Developing and leading senior-level professionals
• A deep knowledge and understanding of executive development, management learning, and program design, delivery, and evaluation.

Working Conditions

• Travel, both domestic and international, is required.

Additional Information

This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus 2-3 days per week. Specific days and schedules will be determined between you and your manager.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment .

About Us

Founded in 1908 as part of Harvard University, Harvard Business School (www.hbs.edu) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Faculty & Student Services, General Administration

Department Office Location

USA - MA - Boston

Job Code

361061 Administrative Manager

Work Format

Hybrid (partially on-site, partially remote)

Department

Executive Education

Union

00 - Non Union, Exempt or Temporary

Pre-Employment Screening

Criminal, Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

LinkedIn Recruiter Tag (for internal use only)

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