Managing Director, Academic Scheduling- Process Management

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Weekly Work Hours

40

Compensation Range

Staff Range N08

Salary Minimum

$85,000.00 Annually

FLSA

United States of America (Exempt)

Position Type

Staff

Job Summary

Leads system-wide scheduling efforts, ensuring tasks are completed within set timelines and budgets, collaborating with stakeholders. Manages a team to ensure accurate and timely course scheduling, optimizing resources college-wide. Contributes to evidence-based business processes for effective scheduling, fostering collaboration across departments. Additionally, oversees up to 15 positions, facilitates scheduling processes, monitors performance, establishes team norms, develops training documentation, and leads project planning and implementation for efficiency in meeting college needs. 

Required Knowledge, Skills, and Abilities

• Demonstrates competency in administering academic scheduling operations, providing leadership, and executing policies within assigned responsibilities. 

• Skilled in managing data in fast-paced environments, designing processes to enhance efficiency, and fostering student success. 

• Capable of independent judgment while fostering collaboration and building alliances.

• Experienced in project leadership, prioritization, decision-making, and continuous improvement. 

• Proficient in managerial tasks, attention to detail, documentation, report preparation, and effective communication across all organizational levels.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodation may be made for individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Qualifications

• Bachelor’s degree or higher. Official transcripts required.

• Two (2) or more years of experience in PowerBI dashboard, Microsoft Office tools (Excel, Power Automate, Power Apps, Access, PowerPoint, etc.), SharePoint, demonstrated application of data management and literacy skills, demonstrated expertise in physical space utilization, faculty teaching portfolios, physical and digital learning materials processes, and the application of compliance and accreditation guidelines in higher education are required. One (1) or more years of experience in Colleague, Workday, or Ad Astra Scheduling software and work-related experience in higher education is preferred. 

• Training in project management strategies and tools such as SCRUM methodology, Six Sigma, MS Project/Planner. 

***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.***

Key Responsibilities

• Manages up to 15 positions supporting scheduling operations through assignments to schedule management, faculty portfolios, equitable access divisions within Academic Scheduling. 

• Facilitates scheduling processes through collaboration with academic leadership across the college. 

• Monitors performance through individual goal setting, training, and other employee coaching techniques. 

• Establishes team norms and expectations and consistently holds employees to college standards of service. 

• Develops appropriate training documentation of managed processes. 

• Leads project planning, development, implementation, and control to ensure efficiency in meeting the needs of the College. 

• Supports processes to evaluate course needs based on student academic plans and identify gaps in course offerings in the schedule; evaluate available time/space for optimizing course offerings and areas where the schedule impacts student progress. 

• Utilizes reporting to forecast scheduling and usage trends, recommending, and implementing efficient methodologies, and changes in the academic schedule in collaboration with other administrators. 

• Develops reports and monitor data to assess the effectiveness of the schedule.  

• Identifies potential risks and anticipated points of resistance and develops specific plans to mitigate or address those concerns.  

• Collaborates with stakeholders across the College. 

• Stays updated with current best practices, research, and trends in academic scheduling. 

• Prepares reports and presentations on program achievements, challenges, and future plans for stakeholders, including senior leadership and external partners.  

• Routinely draws upon historic context to independently make strategic decisions, including identifying stakeholders and conducting fact finding prior to escalation to leadership. 

• Promotes a culture of accountability, teamwork, and continuous improvement. 

• Leads collaboration within Academic Scheduling and Data Analytic as well as with other teams across the College. 

• Conducts regular performance evaluations, provides feedback, and mentors staff to promote professional growth and ensure high-quality service delivery. 

• Completes required Dallas College Professional Development training hours per academic year. 

• Perform other duties as assigned. 

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

About Us

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas.  We strive to be a leader in the community college space, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law.  In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.  

Applications Deadline
April 19, 2024