MANAGER, SUSTAINABILITY, DUKE DINING-STUDENT AFFAIRS

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Nature of Responsibilities:

Under the direction of the Executive Director, Duke Dining create and sustain a welcoming, sustainable dynamic dining environment for students, staff, faculty and guest that is innovative and comprehensive. Create, support and carry out the departments sustainability vision and direction to be a national leading dining program aspiring to provide a sustainable, safe, healthy, responsive, and high-quality dining program that is socially, environmentally and economically right for the Duke community.

Specific Duties:

20% Develop sustainability strategic and /or operational planning and goal setting through comprehensive operational analysis of existing operations and the identification and analysis of new program opportunities utilizing benchmarking and best practices research, national trends and survey results from NACUFS survey.

20% Coordinate, identify, integrate and manage all aspects of the sustainability programs. Continually assessing goals, targets, certifications, and practices to stay abreast of current trends that will benefit the satisfaction, safety, health and well being of the Duke community to continually ensure Duke Dining is a national leader in high quality customer services and sustainability programs. Develop and maintain tools, metrics and indicators for assessing progress towards department sustainability goals.

20% Establish and maintain effective communications strategy, including social media, website, news articles, and a range of other outlets with the objective of raising internal and external awareness of and support for Duke Dining’s sustainability efforts and related activities. Act as the department liaison with all meetings/inquiries about sustainability topics to coordinate, enhance and diffuse efforts to include university departments, student organizations/projects, meetings, emails and phone calls.

Act as the department liaison with all incidents that occur that might require an investigation and coordinated responses to departments, vendors, customers and parents.

10% Monitor compliance with all health department, OSHA, and university policies and procedures. Monitor and oversee that all locations are in compliance and up to date with all sustainability training/policies/procedures. Maintain and administer standards for sustainability to ensure; high quality services, sustainable practices, sanitation and safety, in compliance with appropriate procedures, policies and regulations are in place and being followed/executed daily. Plan and conduct meetings to ensure compliance with department practices, policies and to keep all Duke Dining locations abreast of current changes and standards; Identify and analyze training needs and design and implementation programs to address deficiencies.

Stay abreast of trends and patterns within the industry and make recommendations for changes to the Dining program. 

Understand, respect and value the diversity of the workforce, customers and other constituents of Duke Dining.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Desired Skills:

The preferred candidate will have demonstrated commitment to customer service; sustainability or environmental technology; and a proven track record of strong management, and success working within the policies and procedures of higher education or a large complex organization. Proven track record with the ability to work collaboratively with diverse internal and external constituencies.

Work requires communication, analytical and organizational skills generally acquired through completion of a bachelor’s degree in environmental or urban planning/science, sustainability, hospitality management or a related field.

Two years work experience in sustainability or hospitality/quality control management or combination of relevant education and experience.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.