Manager of Global Technologies

Global Academic Initiatives (GAI) is the unit within the Office of Global Affairs that leads East Carolina University’s virtual exchange programming, which uses technology to connect ECU students with peers at international partner institutions for collaborative on-line learning. This includes developing, supporting, and providing training for virtual exchange programming and providing leadership for and maintaining Global Partners in Education (GPE), our network of partner institutions involved in virtual exchange.

The Manager of Global Technologies is primarily responsible for supporting, identifying, and implementing technologies that contribute to virtual exchange programming, the management of Global Partners in Education, and the mission of GAI and the Office of Global Affairs more broadly. The Manager of Global Technologies will also be responsible for supervising a team of student technology support workers, working with partner institutions to support their participation in GPE activities, and taking primary responsibility for supporting and maintaining unit websites and technology applications.

Duties will include:

-Supervising and training a team of technology support student workers.
-Developing and providing technology tutorials and trainings for ECU staff and staff at partner institutions.
-Serving as a technology resource to partners in our virtual exchange network to help troubleshoot and improve technology performance.
-Working with potential new virtual exchange partners to assess technological capability and design a technology plan for participation in virtual exchange activities.
-Identifying, evaluating, and procuring emerging technologies that may improve virtual exchange initiatives and enhance unit goals.
-Updating and creating story maps that provide resource information about our partner countries.
-Supporting and maintaining technologies and websites used by the unit.
-Liaising with ECU’s Information Technology and Communication Services (ITCS) to ensure technology needs for unit, particularly in our global classroom spaces, are made available, updated, and trouble free.
-Keeping abreast of technology issues around the world that may impact partner experience in virtual exchange activities.
-Additional Duties as assigned.

Bachelor’s degree plus three years of relevant experience.

None

Bachelor’s degree in Instructional Technology or a related field with at least 3 years of relevant experience or Master’s degree in Instructional Technology or a related field plus one year of relevant experience. Ideal candidates will also have: experience providing technology training, programmatic support, and supervision; experience supporting synchronous Virtual Exchange and working cross-culturally; and excellent intercultural communication and collaboration skills.

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.

Applicants must be currently authorized to work in the United States on a full-time basis.

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.