Manager, IT Applications Administration

Job Title

Manager, IT Applications Administration

Agency

Texas A&M University - Corpus Christi

Department

IT Application Administration

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.  As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

 

TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

 

Learn more information here !

PURPOSE

Reporting to the Director, Infrastructure and Research Computing, the Manager of IT Application Administration oversees and manages the institutional software applications support team, including day-to-day operations. The manager will work with a team to provide technical leadership in creating the foundations then implementing and maintaining a robust, highly reliable and available disaster tolerant institutional application environment.  This includes the management of the design and development of infrastructure application environments, including hardware, network and software infrastructure components.

RESPONSIBILITY

Functional Area 1: Operational

Percent Effort (40%)

• Provide technical leadership in creating the foundations then developing and maintaining a robust, highly reliable, highly available and disaster tolerant services.

• Manage the design and development of the Infrastructure server environment, including hardware, network and software infrastructure components.

• Establish and maintain monitoring and reporting systems that allow effective communication of the operational status of the infrastructure. Implement systems required to provide services to Islander students, faculty and staff.

• Plan, develop, monitor, and manage the budget and capital equipment process required to support infrastructure applications and middleware.

• Manage budget and direct planning and prioritization of these functions’ workloads.

• Provide technical consultation and support to staff.

• Provide detailed architectural designs of new and existing systems and direct policy and procedure documentation for dissemination.

Functional Area 2: People Management

Percent Effort 30%

• Provide overall leadership for assigned administration staff.

• Manage the administrative processes for human resource actions (hiring, professional development, promotions, terminations, disciplinary procedures, and salary adjustments) to maintain a skilled technical and customer service oriented staff.

• Set expectations & focus, assign duties, delegate responsibilities, evaluate activities, etc.

• Provide ongoing performance feedback, goal setting, and development plans for staff.

• Plan future staffing needs.

• Provide timely communications to staff.

Functional Area 3: Outreach & Communications

Percent Effort (20%)

• Assure appropriate communications and coordination with management, other IT areas and other University departments.

• Provide timely and effective communications to the technical administration staff.

• Represent the technical groups on advisory, policy, and project committees.

• Foster communication with IT users.

• Promote accomplishments to the user community

Functional Area 4: Other

Percent Effort (10%)

• Proactively learn and utilize new technologies, concepts and procedures as appropriate to project requirements

• Reads manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.

• Adheres to internal controls established for department.

• Performs other related duties as required

WHAT YOU WILL NEED

• Bachelor's degree in Computer Science, Management Information Systems, Network Administration, Cyber Security, or related field.

• Minimum five years of progressively responsible experience in full life-cycle of systems applications, including planning, design, construction, implementation, and support.

• Additional experience may be used as a substitution for the minimum education requirement.

  • High School Diploma and 9 years of related experience.

  • Associate degree in Computer Science, Management Information Systems, Network Administration, Cyber Security and 7 years of related experience.

• Excellent written and verbal communication skills.

• Demonstrated planning, project management skills.

• Ability to effectively guide, lead, and develop technical employees promoting team relationship skills and communication. Demonstrated ability to successfully organize and lead large complex technical projects.

• Thorough understanding of the skills, processes, and procedures necessary to maintain complex multi-tier application lifecycle environments.

• Experience in management for a disaster tolerant institutional application environment

WHAT THEY WOULD LIKE TO SEE

• Experience in higher education including demonstrated knowledge of higher education organization structure and business practices and the associated systems and platforms (Student information systems, academic advising, student recruitment). 

• High level understanding of Student Information and interactive on-line learning software, management and infrastructure architecture. 

• Experience with institutional software solutions for identity management, and document management.

• ITIL Service Management experience preferred.

Due to federal law on deemed export controls, it is not possible to petition for an H1B work authorization. Applicants must be a U.S. citizen.

Salary is commensurate upon education and/or experience.

BENEFITS (rules, policies, eligibility apply)

From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.

Insurance

• Medical

  • $0 - $30 per month for Employee Only coverage after university contribution ($920 value).

  • Up to 83% of premium covered by the university:

    • Employee and Spouse

    • Employee and Children

    • Employee and Family coverage

• Dental & Vision

• Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

On-campus wellness opportunities

Work Life Solutions:

• Counseling, Work Life Assistance, Financial Resources, and Legal Resources

Tuition Benefits:

• Public Loan Forgiveness

• Book scholarships

• 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement

• Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

• Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

• 8+ hours of vacation paid time off every month.

• 8 hours of sick leave time off every month.

• 8 hours of paid time off for Birthday leave.

• 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.