Manager for Program Development

Updated: 7 days ago
Location: Cambridge, MASSACHUSETTS

29-Nov-2021

Division of Continuing Education

55886BR


Job-Specific Responsibilities

The Manager for Program Development will report to the Assistant Director for Program Development, and actively assist in strategic planning, development, and review of the department’s program portfolio and instructors. This position will regularly work on projects designated by the Director, Assistant Director, and Director of Marketing regarding program development and strategy. In addition, this position will support the portfolio and relationship with third-party content providers, in areas such as instructor recruitment, training, and supporting the delivery team with the Canvas Learning Management System. This position also provides content and instructor oversight for the unit’s multiple annual offerings of the 5-day hybrid Essential Management Skills for Emerging Leaders (EMSEL) program, Women in Leadership (online and on-campus), and Senior Leadership Program.

Other responsibilities include:

  • In collaboration with the Assistant Director for Program Development, identifies opportunities and gaps in the program portfolio and makes recommendations on potential new programs and initiatives
  • Analyzes program content, materials, program mapping and demand; recommends improvements
  • Assesses and review new proposals, curriculum, and new format designs
  • Schedules and participates in program debrief with instructors to discuss and recommend improvements
  • Contributes to the development of marketing strategy
  • Communicates with instructors on areas relevant to program scheduling, content, and program design
  • Tracks stages of programs under development
  • Develops strong working relationships with instructors, staff, and relevant stakeholders associated with a program; manages scope of delivery and regularly informs stakeholders of program-related activity and/or decisions
  • Assists in planning and implementing strategies to improve programs and department processes, policies, and procedures
  • Updates instructor guide
  • Conducts research and reports on findings to guide program strategy decisions
  • In collaboration with the DCE Teaching and Learning team, works with instructors to determine the most effective blended/hybrid format for their respective program content.
  • In collaboration with the Assistant Director for Program Operations, manages the launch of new initiatives
  • Other special projects as assigned

Typical Core Duties

  • Responsible for effective staff management, including hiring and orientation, training and development, workflow and performance management, and the promotion of an inclusive and innovative work environment
  • Analyze program content, materials, program mapping and demand; recommend improvements
  • Assess and review new proposals, curriculum and new format designs
  • Assist with the development of marketing and sales outreach strategy; foster and maintain relationships with external clients to increase interest and participation in programs
  • Administer program portfolio development which may include recommendation and implementation of enrollment processes, program scheduling, and grading processes; establish administrative workflows
  • Develop strong working relationships with faculty, staff, and external clients associated with the program; manage scope of delivery and regularly inform stakeholders of program related activity and/or decisions
  • Negotiate with vendors to contract for goods and services
  • May track and monitor program budget to achieve financial goals
  • Report statistics in order to define and evaluate program success and track and comply with any reporting requirements
  • Assist in planning and implementing strategies to improve programs and department processes, policies and procedures
  • Ensure compliance with University policies and procedures and applicable legal rules and regulations

Basic Qualifications

  • Bachelor’s degree or equivalent work experience required
  • Minimum of 3 years’ relevant work experience

Additional Qualifications and Skills

  • Project management skills and the ability/flexibility to handle multiple projects simultaneously
  • Excellent business writing skills
  • Experience collaborating across a team and bringing projects to fruition. This position requires a willingness and ability to work effectively with instructors, outside professionals, experts in their field, executives, and internal leadership
  • Supervisory experience a plus

Working Conditions

Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement and exceptions may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/ .


Additional Information

Must be willing to work a flexible schedule between the hours of 7am to 7pm, Monday-Friday.

The Faculty of Arts and Sciences will not provide visa sponsorship for this position.

In order to be considered for this role, a resume and cover letter must be submitted with application.

The Division of Continuing Education (DCE) comprises several entities serving about 30,000 students annually. The Harvard Extension School, the Harvard Summer School, the Harvard Professional Development Programs and the Harvard Institute for Learning in Retirement allow Harvard to serve the learning needs of students across their life. For more than a century, Harvard Extension School has made Harvard faculty and teaching accessible to a diverse community of local, national, and international students. Harvard Extension School enrolls approximately 17,000 students per year in approximately 46 graduate and undergraduate liberal arts and professional fields. More than 1,500 open enrollment courses are offered year-round with over 600 available online are offered at affordable prices to our communities across the world. Harvard Summer School offers approximately 450 courses on the Harvard Campus to 11,000 secondary school, college and adult learners and more than 30 international study abroad programs for up to 600 students each summer. The Division also includes the Harvard Institute for Learning in Retirement with approximately 550 active members and Harvard Professional Development Programs offering nearly 130 short noncredit programs to more than 3,200 participants annually.

All formal offers will be made by FAS Human Resources.

Harvard offers an outstanding benefits package including:

Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.


Job Function

Faculty & Student Services


Location

USA - MA - Cambridge


Job Code

S0656M FSS Exec Education Mgt II


Department

Division of Continuing Education


Union

00 - Non Union, Exempt or Temporary


Pre-Employment Screening

Education, Identity


Schedule

Monday-Friday, with varying hours ranging from 7am to 7pm


Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.


EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.


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