Manager - Enterprise Applications

Oversee and direct software applications implementation, which includes, but is not limited to, designing implementation and upgrade schedules, allocating and scheduling staff, overseeing project budgets, and ensuring work does not disrupt day-to-day business activities.

Supervise staff responsible for applications systems support, which includes, but is not limited to, setting priorities and coordinating and reporting team activities.

Provide senior technical leadership.

Ensure compliance with standards and procedures for applications development and system documentation in a distributed computing environment.

Monitor client services and oversee project progress.

Maintain a close working relationship with the management and personnel of user departments.

Recommend and implement innovations in the use of new hardware/software developments.

Partner with other technical staff in joint application development.

Reports directly to the CIO or their designee.

Responsible for maintaining the confidentiality of designated information.

Supervises assigned support staff and students.

Carries out supervisory responsibilities in accordance with University policies and applicable laws.

Assist IT team coordinators with outages, problem resolution, communication, and documentation.

Manage team budget and participate in departmental budgetary planning.

Provide technical expertise in the software governance process and participate in technical reviews of proposed software solutions.

Manage vendor contracts.

Ensure business unit needs are met by conducting ticket and request reviews to set priorities.

Serve as a backup role for various application duties when necessary.

Any other duties assigned within the position classification area.

Demonstrates an understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff and community members.