Manager, Data Analysis

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students.  Ranked 35 among national universities, Boston College has 888 full-time and 1,281 FTE faculty, 2,711 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.5 billion.

Job Description

The data analyst serves as a gatekeeper for our organization's data so stakeholders can understand the data and use it to make business decisions. This role requires not only knowledge of the business processes and relevant data but also requires technical skills and experience. This role supports Student Services and serves in a strategic role focused on using data and information to support the goals of the university.

Manage team of data analysts and data specialists to support all student financials systems, enrollment and curriculum reporting for Boston College.
Manage the workload, assignment and completion of data & reporting tasks, projects, communications, etc.
Plays a leadership role in collaborating, coordinating and proactively engaging across the university to ensure that data standards, understanding/literacy and usage are consistent and accurate.
Lead and manage ongoing critical data governance processes, activities, outputs and ongoing improvements including:  Establishing a robust business data dictionary for student financial, academic and enrollment data (EagleApps, Prosam)
Training the data user community on data literacy / definitions; standards; templates
Rolls out self-service reporting modules/access as appropriate which includes partnering with the broader technical and user community
Monitors data access, usage and review annually access audits
Continuously monitors data requests to improve accuracy, efficiency and
opportunities for self-service.
Mentor, coach and guide the internal data and reporting team, the SSIS team and data partners to ensure accurate, consistent and timely responses to data requests.
Interpret data, analyze results and provide accurate reports
Create and maintain standard data sources and reports
Develop and implement databases, data collection systems and other strategies that optimize efficiency and ensure high quality output
Acquire data from primary or secondary data sources and maintain databases
Manage, implement, train, communicate and continuously improve data related activities (reporting tools, data usage and accuracy, troubleshooting issues)
Work closely with users/requesters to understand data needs and then create reports with university data from various sources to help focus the team on ways to improve service and outcomes.
Collaborate with Business systems analysts and programmers on the Student Services Information Systems team to understand complex data structures and identify opportunities for process improvements and recommend system modifications
Create appropriate documentation that allows stakeholders to understand the steps of the data analysis process and duplicate or replicate the analysis if necessary Identify, analyze, and interpret trends or patterns in complex data sets
Filter and "clean" data by reviewing reports
Work with management to prioritize business and information needs
Locate and define new process improvement opportunities
Interpret data, analyze results and provide accurate reports to end customers
Create and maintain standard data sources and reports
Develop and implement databases, data collection systems and other strategies that optimize efficiency and ensure high quality output
Acquire data from primary or secondary data sources and maintain databases Work closely with downstream consumers of student systems data to ensure consistency and accuracy of data use
Collaborate with Business systems analysts and programmers on the Student Services Information systems team to understand complex data structures and identify opportunities for process improvements and recommend system modifications
Create appropriate documentation that allows stakeholders to understand the steps of
the data analysis process and duplicate or replicate the analysis if necessary
Identify, analyze, and interpret trends or patterns in complex data sets
Filter and "clean" data by reviewing reports
Work with management to prioritize business and information needs
Locate and define new process improvement opportunities 

Full-Time Equivalent Hiring Range: $84,950 to $106,200; salary commensurate with relevant experience.

Requirements

Bachelor's degree required, Masters preferred. Mathematics, computer science
or Information Management
Five years of experience as a data analyst, higher education experience preferred 

Closing Statement

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

• Tuition remission for Employees
• Tuition remission for Spouses and Children who meet eligibility requirements
• Generous Medical, Dental, and Vision Insurance
• Low-Cost Life Insurance
• Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
• Paid Holidays Annually
• Generous Sick and Vacation Pay
• Additional benefits can be found on https://www.bc.edu/employeehandbook

Boston College conducts pre-employment background checks as part of the hiring process.

Boston College is an affirmative action, equal opportunity employer. In concert with our Jesuit, Catholic mission, Boston College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications for women, minorities, individuals with disabilities, and covered veterans. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at https://www.bc.edu/diversity .

Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination .