Manager, Business Applications - IS Business Apps - Full Time 8 Hour Days (Exempt) (Non-Union)

Details

Posted: 08-Apr-24

Location: Los Angeles, California

Salary: Open

Categories:

Staff/Administrative

Internal Number: REQ20146180

Manages staff and operations of an Information Technology department that provides support and service for the USC Health Science Campus and users. Brings specific technical expertise to functions supervised. Responsible for staff supervision; participates in budget development and administration, short- and long-term planning, quality assurance, system stability, migration, and performance. Responsible for the overall service delivery for one or more IT functions and/or capabilities.

Essential Duties:

• Directly supervises assigned staff. Recruits, screens, hire and trains staff. Evaluates employee performance and provides guidance and feedback to assigned staff. Counsels, disciplines and/or terminates employees as required.
• Recommends departmental goals and objectives. Implements and communicates to staff. Reassesses or redefines priorities as appropriate in order to achieve performance objectives.
• Controls or monitors departmental budget and provides input for budget development
• Manages daily operations of unit and provides specific technical expertise for function supervised. Directs and manages the delivery/deployment of complex projects and lends technical assistance to others as needed. Resolves problems referred by staff.
• Consults with users on project requests or for problem resolution. Develops solutions, designs and specifications to satisfy user needs. Develops project schedules, plans and estimates staffing and other resource requirements. Supervises the work of staff to ensure project plans and schedules are adhered to. Follows up with users to ensure satisfaction with services provided.
• Coordinates with vendors to obtain proposals for purchases of hardware, software, technical services, and system upgrades. Analyzes proposals and makes recommendations. Orders, ships and/or receives goods or services. Verifies purchases
• Participates in development and documentation of internal operating policies and procedures. Assists in development and dissemination of policies and procedures for users. Provides interpretation as required.
• Serves as a primary source of information regarding department services. Links department with other university offices to ensure services are effectively coordinated.
• Networks with professional counterparts inside and outside the university. Participates in professional associations to stay informed of new developments in field and technology changes. Makes recommendations to senior management regarding technology changes based on developments in field and business needs. Serves as a project manager on departmental projects, following the PMO guidelines.
• Performs other duties as assigned.

Required Qualifications:

• Req Bachelor's degree Degree in a related field or equivalent experience

• Degree in a related field or equivalent experience

• Req 5 years 5-7 years of IT business applications/analyst experience with progressive years of management experience preferably in healthcare.

• Req Knowledge and experience implementing IT solutions in healthcare on an enterprise scale
• Req Understanding of regulatory policies and their impact on key business processes and system designs
• Req Understanding of application sources and data models, data Integration and data quality standardization best practices and processes
• Req Excellent communication skills and ability to proactively engage with business and IT partners
• Req Ability to multi-task and manage multiple priorities simultaneously

Preferred Qualifications:

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

The annual base salary range for this position is $110,240.00 - $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

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About University of Southern California (USC)
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.
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