Management Intern

101377BR

Campus: Tempe

Management Intern

Job Description

The W. P. Carey School Technology Strategy and Operations (TSO) team is a unique collective of analysts
and technologists whose purpose is to advance EduTech for the School in partnership with faculty, researchers, staff and our enterprise partners throughout ASU. We build trustworthy partnerships, innovative and sustainable technology solutions, and expand technical proficiency throughout the school as W. P. Carey and its partners continue to grow. The TSO team plays a key role in proactively furthering the academic, research, and community missions of ASU.

We are looking for a Management Intern, Systems Support who will be dedicated to the maintenance
and support of the W. P. Carey’s computing infrastructure.

Department Name

WPC Technology Strategy & Oper

Full-Time/Part-Time

Part-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$20.00 per hour

Essential Duties

• Uses applications software such as distributed network systems, database management systems, Web page development tools, desktop publishing tools, and presentation tools to support products to meet user needs.
• Configures, installs and upgrades computer hardware and software, which may include computer network hardware and software.
• Tests newly set up equipment to assure that it works in coordination with other associated hardware and software products.
• Identifies causes of problems when hardware and software are not operating properly and takes appropriate action.
• Repairs or resolves a wide variety of problems and confers with or escalates problems to vendors, contractors, or others in the university to assure that resolution is reached.
• Coordinates with other information technology organizations including the central IT organization to ensure optimal use and efficiency of computer and related resources.
• Where possible develops and recommends alternative solutions to existing systems and processes.
• Establishes and maintains effective communications with customers, other technology specialists, and vendors about services.
• Collaborates and teams with others on a variety of technology and technology support projects.
• Other duties, as assigned

Minimum Qualifications

Bachelor's degree in a related field; OR, any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience with principles of server and application virtualization
• Experience supporting Windows Endpoints, Linux, and Mac OS devices.
• Experience with computer programming languages (PHP, Python, PowerShell, HTML5, and/or Bash)
• Demonstrated knowledge of AWS, Azure or Google Cloud platforms.
• Demonstrated knowledge of networks, routing, IP Traffic flow.
• Demonstrated knowledge of IT security best practices.
• Experience working on cross functional project teams and documenting customer needs.
• Experience with system and business improvement methods and approaches.
• Experience working on multiple projects with competing deadlines.
• Evidence of effective verbal and written communication skills.
• High energy and curious to learn new technologies.

Working Environment

Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting, standing, walking. Visual acuity and manual dexterity associated with daily use of desktop computer; bending, stooping, reaching and lifting up to 20 pounds. Ability to clearly communicate to perform essential duties. Regular review of completed tasks.

ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment
to sustainability, innovation and employee work-life balance. We are determined to maintain our
position as an employer of choice in a competitive labor market.

Flexible work options

• Alternative work schedules can include four, 10-hour workdays in a workweek; a nine-day, 80 hour schedule over two workweeks for exempt employees only; and staggered start and stop times.
• Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required.

Department Statement

The W. P. Carey School of Business at Arizona State University is the largest business school in the United States with more than 20,000 students and 120,000+ alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes diversity and encourages global thinking.

The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country.

W. P. Carey prides itself on being a place “where business is personal.” Business is personal means that kindness, courtesy, and respect lead our actions. We care for each other and support one another. We’re proud of that commitment, and look forward to it shaping your experience at W. P. Carey.  Learn more at wpcarey.asu.edu . 

All we do at ASU is guided and inspired by the University Charter, which reads: 

ASU is a comprehensive public research university, measured not by whom it excludes, but by whom it includes and how they succeed; advancing research and discovery of public value; and assuming fundamental responsibility for the economic, social, cultural and overall health of the communities it serves.

The W. P. Carey School of Business values our cultural and intellectual diversity and continually strives to foster a welcoming and inclusive environment.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.