Library Technical Assistant III - Production Services

Position Summary:
The Library Technical Assistant – Production Services supports all aspects of Golden Library Production Services.   Reports directly to the Production Services Librarian.  Some evening and weekend duty may be required.

Duties and Responsibilities: 
Working in a team-oriented environment, the Library Technical Assistant will:

• Track, order and maintain all production services supplies at an adequate level to meet the demands of services provided;
• Participate in hiring, training and evaluating production services and computer lab student assistants; assist with daily supervision, direction and problem-solving.
• Oversees and participates in the preparation of cost estimates; plans and lays out printing and laminating projects; assists customers, and others with the planning, development and lay-out of printing projects and related specifications; confers with staff concerning printing needs and timelines; 
• Operates a variety of reprographic and finishing equipment including cutters, binding, printers, button press, scanners, copiers, computers and assigned software; provides training to staff and student workers regarding the safe and proper operation of equipment; 
• Reviews completed jobs and monitor works in progress to assure accuracy, completeness, clarity of text and images, and compliance with established standards; prepares and packages completed projects for shipment and delivery; receives and processes mail and deliveries as needed; 
• Maintains records and files related to printing orders, expenditures and assigned activities; prepares and follows up on billing and financial documentation for production services; 
• Serves as a liaison and technical resource regarding printing services and projects; coordinates communications and information between and provides technical assistance to ENMU students, faculty and staff, clients, vendors and others; 
• Troubleshoots and/or reports equipment and system problems as needed; Initiates and receives phone calls; prepares, distributes and responds to correspondence; resolves printing issues, discrepancies and problems in a proper and timely manner; 
• Assists with data gathering and specialized reports and performs other duties as assigned;
• Contributes to Golden Library initiatives that further ENMU’s commitment to diversity and inclusion.
• Perform other related duties as assigned.

• Evidence of strong attention to detail, problem-solving and analytical skills and an ability to work with minimal direct supervision.
• Demonstrated initiative and proven ability to learn new technologies and adapt to change.
• Ability to manage and prioritize tasks and perform effectively in a fast-paced environment with a fluctuating workload and frequent distractions and interruptions. 
• Sound judgment and ability to analyze information and solve problems within the scope of the job responsibilities. 
• Strong customer service skills.
• Ability to initiate and maintain cooperative working relationships with co-workers, supervisors, and managers, and with other libraries. 
• Ability to work harmoniously and as a team player, thrive in a team-based environment, and skill in fostering teamwork among others.
• Demonstrated proficiency and capabilities with personal computers and standard computer office applications including: Microsoft Office 360 - Outlook, Word, Excel, Access, PowerPoint, or other productivity software and with the Web, web searching and virtual/webex meeting technologies.
• Evidence of excellent oral, written, and interpersonal communication skills.
• Experience using Adobe Creative Cloud software (photoshop, indesign, premiere, etc) and other software for graphic design.
• Demonstrated commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities.
• Ability to interpret and evaluate client informational needs and determine appropriate solutions.
• Ability to perform calculations necessary to estimate needed printing materials, supplies, time and resources necessary to complete printing jobs; 
• Skill in organizing resources and establishing priorities.

• Associates Degree or higher in graphic design, business, communication or other related field preferred.   
• Two or more years higher education or library work experience;
• Experience working in a production/media services, graphic design, print lab or production environment.

Physical Demand and Working Conditions:

• Some evening or weekend work may be required.
• Work is sedentary in nature that at times requires exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to push heavy book trucks, move and unpack boxes.

Application Deadline Date: Open Until Filled
Condition of Employment: Must pass a pre-employment background check. 
 
 Electronic Application Instructions: Electronic applications should be submitted through the "Apply" link on the top of this page. Please attach the following required documents to your electronic application:
  
Required Documents: 
Letter of interest
ENMU is an Equal Opportunity/Affirmative Action/Title IX Employer. Eastern New Mexico University is committed to creating a diverse environment and is proud to be an equal opportunity employer. The University does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity, and sexual orientation), age, disability, genetic information, veteran status, or any other protected status in its programs, activities, or employment. People seeking additional information about the University’s non-discrimination policy should contact the Affirmative Action Officer at (575) 562-2218.  If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the office of human resources at (575) 562-2115.   The University does not discriminate on the basis of sex in its educational programs, activities, employment and admission, and the University is required by Title IX and 34 C.F.R. Part 106 not to discriminate in such a manner. For more information regarding Title IX please click https://www.enmu.edu/about/public-documents/title-ix/coordinator . New Mexico is an open records state, therefore ENMU complies with the Inspection of Public Records Act, NMSA 1978, Chapter 14, Article 2, from the Office of the New Mexico Attorney General. Requests for records should be sent to [email protected] . For any other inquires please contact Human Resources at (575) 562-2115 or e-mail [email protected]