Library Specialist

Details

Posted: 14-Jan-24

Location: Stanford, California

Type: Full-time

Salary: Open

Categories:

Staff/Administrative

Internal Number: 101931

Stanford University School of Medicine is world renowned for leading edge education, research, patient care and medical advancements. The Department of Educational Programs and Services (EPS) is home to departments and programs that are central to the educational mission of the Stanford University School of Medicine. We serve all populations of students and trainees who participate in the School's programs: Stanford MD, MS, MSPA, and PhD students; visiting MD students seeking clinical clerkships; postdoctoral scholars and medical fellows; and medical practitioners seeking further professional enrichment. Our goal is to provide a Stanford School of Medicine experience worthy of our students' and trainees' talents, aspirations, and dedication.

Department Information

Stanford University School of Medicine's Lane Medical Library accelerates scientific discovery, clinical care, medical education and humanities through teaching, collaboration, and delivery of biomedical and historical resources. The library is a state-of-the-art medical library within the Medical Student Education group which supports Stanford Medical Center's research, education, and patient care objectives. Lane Library supports its mission to accelerate scientific discovery in part by curating a collection of print and digital knowledge resources relevant to the in-depth research, graduate-level education, and clinical patient care performed by the Stanford Medicine community and its affiliated hospitals and clinics. We are proud of our rich history dating back to 1882.

Job Purpose

Lane Medical Library, Stanford School of Medicine, is seeking a Library Specialist 3 to perform complex duties as a member of the Access Services Team. Lane Library supports the clinical and academic needs of clinicians, faculty, students, and staff within the Stanford Medicine enterprise, which is composed of the School of Medicine, Stanford Health Care Hospital, and Stanford Children's Health Hospital.

Reporting to the Circulation Team Lead, the Library Specialist provides circulation, information, and interlibrary loan assistance to its users. The Library Specialist devotes the majority of time to staffing the Information Desk and serving library patrons. Additionally, the Library Specialist is responsible for the online registration process for library classes and events as well as maintaining and reporting on statistics and assessments generated from our various public services activities.

We are seeking someone with excellent interpersonal, verbal, and written communication skills who can effectively assist library patrons with kindness, fairness, and friendliness.

This position will be based on-site at the main Stanford campus. The nature of the responsibilities will require the following work schedule:

• Monday - Thursday: 9:00 a.m. - 5:30 p.m.

• Friday: Noon - 8:30 p.m. - Closing the library on Friday evenings.

Core Duties

• Provide professional and courteous assistance to users through the library's customer relations management system (LibAnswers), phone, and live chat service, and in-person interactions.

• Assist and instruct users in using the library's website and online resources such as ebooks, ejournals, PubMed, resource guides, and databases.

• Explain library policies and procedures to users.

• Staff the Information Desk and perform user services relating to the circulation of materials using the online library system, FOLIO.

• Maintain statistical data of key departmental metrics including patron information interactions, surveys of library spaces used by users, and entry door counts of library users.

• Develop tools for bi-annual door surveys and compile final survey results.

• Produce graphical and summary reports for use by departments inside and outside the university.

• Oversee and maintain the online registration process for library classes and events. Includes CME documentation, accessibility arrangements, and communication with participants.

• Maintain the library's posted hours on the website and communicate library hours to the Stanford University Libraries system.

• At times, may be solely responsible for library operations and applying judgment to situations around users and facilities.

• May be required to work occasional evening, weekend or holiday shifts.

• May be required to work at library events.

• Other duties may be assigned

Education & Experience (Required)

Two-year college degree plus three or more years of experience in an academic library, or a combination of education and relevant experience.

Knowledge, Skills and Abilities (Required)

• Knowledge of complex, information systems.

• Demonstrated leadership skills.

• Demonstrated experience using judgment and initiative to analyze and recommend new procedures.

Desired Qualifications

• Ability to work under minimal supervision and self-manage tasks and projects for timely completion.

• Demonstrated skill with Microsoft Office word processing and spreadsheet tools, Smartsheets, and Google Drive.

• Demonstrated interpersonal and organizational skills.

• Knowledge of and experience with integrated library systems.

Physical Requirements

• Constantly sit, perform desk-based computer tasks.

• Frequently twist/bend/stoop/squat, grasp lightly/fine manipulation, grasp forcefully, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.

• Occasionally stand/walk, reach/work above shoulders, writing by hand.

• Rarely use a telephone, kneel/crawl, climb (ladders, scaffolds, or other), operate hand controls.

• Must be able to push and maneuver a fully-loaded cart weighing up to 650 pounds that requires an initial push force up to 70 pounds.

Working Conditions

• May work in confined spaces and at heights 4-10 feet; be exposed to dust and mold; work extended hours, evenings and weekends.

Work Standards

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu .

The expected pay range for this position is $28.37 to $34.10 per hour.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

• A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

• Discovery and fun. Stroll through historic sculptures, trails, and museums.

• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

We pride ourselves in being a culture that encourages and empowers you.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at [email protected] . For all other inquiries, please submit a contact form .

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Please note: Visa sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.

Additional Information

• Schedule: Full-time
• Job Code: 1726
• Employee Status: Regular
• Grade: E
• Requisition ID: 101931
• Work Arrangement : On Site