Library Clerk, University Library System

ESSENTIAL FUNCTIONS:

Perform routine circulation, reference and media desk services. Process interlibrary loan and other requests for book charges, discharges, and renewals; library card registration. Assist library patrons with routine bibliographic searches (e.g. locate monographs, periodicals, serials, audio visual tapes, microfiche and film); provide general instruction in the operation of the online computer systems, e.g. Imagine and Horizon, microfiche/microfilm readers and copiers.

Assist with receiving and bindery/preservation functions following established detailed procedures.  Operate computer terminal to access, enter and retrieve information involving multiple display formats and the coding and interpretation of data. Data enter original cataloging and transfer records; conduct searches; correct and update bibliographic and holding records via OCLC system bibliographic database.

Participate in general office functions as needed. Prepare and process appropriate University forms, paperwork and general correspondence. Operate standard and nonstandard office equipment and machines, e.g. typewriter, photocopier, computer terminal, microfilm/microfiche readers. Answer telephone calls, take messages and route inquiries to appropriate personnel. Maintain department files; prepare materials for mail (e.g. Detroit Area Library Network (DALNET) information and interlibrary loan request).

Compile data for monthly and special reports (e.g. bimonthly acquisition list) regarding departmental operations. Maintain and update daily activity logs and work order requests.  Process invoices to initiate vendor payment.

May provide functional work direction of assigned tasks to student or parttime support personnel.  Assign and monitor routine tasks. Train and assist in appropriate methods and procedures.

Update and maintain library information on Wayne State University’s internet web pages.

Open and close building facility and maintain secure area. May be required to work evening and weekend shifts.  Monitor supply and equipment inventory; order materials and contact vendor representatives as necessary.

Process course material reserve requests. Create and update course reserve online and written records. Obtain and prepare reserve items through online searches and retrieval from stacks.  Provide faculty with information regarding general reserve procedures and specific reserve requests.

Perform related work as assigned.

ADDITIONAL COMMENTS:

This entry level classification is designed to provide routine clerical support for either a public or technical service unit in the Library System. Work activities necessitate familiarization with basic library procedures, e.g. circulation, loan, reference, media, preservation and receiving services. The incumbent is expected to operate a computer terminal to access, enter and retrieve information via OCLC, Imagine and Horizon systems. The incumbent is expected to have the ability to communicate effectively when assisting patrons with library procedures, methods and operations. This classification may be expected to work evening or weekend shifts. Work routines necessitate keen attention to detail and the ability to follow standardized work routines or procedures. This classification is generally assigned to a public or technical service unit in the University Library system. This classification reports to and receives work direction from a professional/administrative, academic staff or management level position.

THIS DESCRIPTION IS INTENDED TO INDICATE THE KINDS OF TASKS AND LEVELS OF WORK DIFFICULTY THAT WILL BE REQUIRED OF POSITIONS THAT WILL BE GIVEN THIS TITLE AND SHALL NOT BE CONSTRUED AS DECLARING WHAT THE SPECIFIC DUTIES AND RESPONSIBILITIES OF ANY PARTICULAR POSITION SHALL BE. IT IS NOT INTENDED TO LIMIT OR IN ANY WAY MODIFY THE RIGHT OF ANY SUPERVISOR TO ASSIGN, DIRECT AND CONTROL THE WORK OF EMPLOYEES UNDER THEIR SUPERVISION. THE USE OF A PARTICULAR EXPRESSION OR ILLUSTRATION DESCRIBING DUTIES SHALL NOT BE HELD TO EXCLUDE OTHER DUTIES NOT MENTIONED THAT ARE OF SIMILAR KIND OR LEVEL OF DIFFICULTY.

Some office experience preferred; light typing with emphasis on accuracy; data entry skills.

Ability to operate computer terminal, standard and non-standard office equipment, e.g. typewriter,

photocopier, microfiche/microfilm reader.

Strong organizational skills; keen attention to detail and meet deadlines.

Ability to communicate effectively with others.

Ability to work a flexible schedule when needed including weekend and evening hours.

Ability to work a regular schedule including weekends and evenings.

Typically, incumbents have held positions as an Office Clerk and/or student employee in a library

facility.

WORKING CONDITIONS:

• Normal office environment.
• This position must be filled pursuant to the provisions of a collective bargaining agreement, and as such may be filled by a qualified bargaining unit member, should one apply.