Library Assistant, Medical

East Tennessee State University, United States

Updated: about 2 months ago
Location: Johnson City, TENNESSEE
Deadline: ;

Posting Details
Position Information


Job Title Library Assistant, Medical
Department Learning Resources - 31120
Pay Grade 6
Job Category Support Staff
Job Summary
The Department of Learning Resources is accepting applications for a Library Assistant. This position provides reliable service desk staffing for the medical library during regular weekday hours; occasional nights and weekends are required. Provides customer service and information about the library and its resources, aids visitors in the use of the library.
The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including:
  • Paid time off & leave
  • 17 paid holidays
  • Educational Assistance 
  • Health and life insurance
  • Retirement
  • Access to University facilities and services and much more! 


Check out the ETSU Human Resources Benefits page for additional information at: https://www.etsu.edu/human-resources/benefits/ .
 
ETSU is committed to ensuring that our students, faculty, and staff are valued and work in an environment of openness and acceptance. ETSU is an Equal Opportunity/Affirmative Action employer.
 
Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position’s essential functions satisfactorily with or without reasonable accommodations. 
Knowledge, Skills and Abilities
  • Familiarity with academic libraries or willingness to learn.
  • Excellent customer service skills including patience, helpfulness, and follow-up.
  • Knowledge of or willingness to learn library information systems used for circulating materials and handling document delivery requests.
  • Ability to effectively use common office technologies and programs, such as desktop PCs, Microsoft Word, Microsoft Excel, and email.
  • With training, able to troubleshoot common library user technology issues, such as unjamming or filling paper in the printer, instruction on using the scanner, and help with mobile apps.
  • Ability to reliability provide needed data such as entrance data, reference/service statistics, and document
  • delivery/interlibrary loan data.
  • Knowledge of or willingness to learn about medical library information tools including scientific journals, books, databases, and mobile apps.
  • Ability to prioritize assignments from various areas of the library
  • Ability to remain calm and follow procedures during stressful situations, such as in weather emergencies or with difficult individuals.
  • Ability to assist library team members with various tasks throughout the library as directed.
Required Qualifications
  • High school degree or GED. 
  • Customer service experience in any industry. 
Preferred Qualifications
  • Some college or experience in a related field
Salary 29090

Posting Detail Information


Posting Number SS01515P
Is this position subject to a criminal background check? No
Is any part of the funding for this posting coming from a grant or outside funding source? No
Open Date 02/08/2024
Close Date
Open Until Filled Yes
Special Instructions to Applicants

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