Learning & Development Facilitator

Dept Number/Name: 0-3865-000 / Academic Success Center
College Division: Acad Affairs-Undergrad Studies
Salary Plan: Administrative
Job Code/Title: 9291 / Learning  & Devt Facilitator
Salary Range: $50,000 - $52,000
Position Number: 00056249
ORGANIZATIONAL SUMMARY:
The Student Success division at the University of South Florida is comprised of 60 departments, providing students with academic support, engagement opportunities, health & wellness services and enhancement of the educational experience. The Academic Success Center (ASC) is part of Undergraduate Studies and is a partner in the USF Tampa Library Learning Commons. Offering a variety of academic support services, the mission of the department is to strengthen students' ability to learn effectively and efficiently. This is accomplished through learning center best practices that are content centered and seek to understand the role of tutoring and writing support at USF and adapt to meet the diverse needs of students, faculty, and staff.
POSITION SUMMARY:
The Learning and Development Facilitator (LDF) supports ASC online initiatives focused on tutoring and digital media learning resources with the intent to increase student access. The LDF reports to the ASC Director and works alongside other ASC team members and tutors to design and develop multimedia content for the ASC website, social media platforms, and learning management system. In addition, the LDF serves as one of the lead instructors for College Reading and Learning Association (CRLA) tutor training for levels 1, 2, and 3, both remotely and face-to-face. The LDF works in partnership with faculty and staff to create learning experiences to support retention and persistence efforts. The role requires strong technical skills to advance student learning, strong communication skills, and the ability to convey technical information to all audiences.
RESPONSIBILITIES:

• Oversees the overall operations of online tutoring and learning resources for the Academic Success Center. Recruits, hires, supervises, onboards, and evaluates online student tutors. Oversees online academic peer mentoring program. Supports tutors and students utilizing remote tutoring services across all ASC centers, including evenings and weekends, by helping resolve technical and appointment issues in real time. Assists with oversight of daily operations of the ASC.
• Creates, maintains, and oversees the production of educational digital media content to support student learning and success (web, social media, learning management system). Develops and facilitates online workshops and learning experiences for large and small groups to include students, staff, and faculty.
• Serves as co-lead instructor of the ASC's College Reading and Learning Association (CRLA) tutor training program provided to all USF peer tutors in both remote and face-to-face formats. Maintains CRLA program standards for certification.
• Monitors and assesses the impact of online tutoring and learning resources, including conducting surveys, tracking usage, and developing progress reports. Research literature and other materials to ensure services are informed by current evidence-based practices.
• Participates in outreach initiatives hosted by campus partners. Represents the ASC at student, staff, and faculty orientations. Attends and serves on campus committees as deemed appropriate within scope of role and LDF responsibilities.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:
This position requires a Bachelor's degree in Communication, Education, Adult Education, or equivalent field with one year of experience in a professional training position; or a Master's degree in the same field.
PREFERRED QUALIFICATIONS:
Master's degree in Instructional Design, Education, Curriculum Design, Fine Arts, or other related field of study. Two to three years of experience in higher education in a related position. Familiarity with CANVAS or equivalent LMS. Knowledge of accessibility and ADA requirements for online course delivery.

Information for Applicants 

This position is subject to a Level 1 criminal background check.

Job Opening Number: 36721

Posting Date:  4/12/24

Posting End Date: 5/12/24

How To Apply 

Click on the Apply Now button.  When applying to an opening you will have the opportunity to upload a cover letter and resume.

Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above.  YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.

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To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email [email protected] .

Equal Employment Opportunity 

USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.

The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.

USF's Equal Opportunity Affirmative Action Statement .

Federal Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .

Work Location 

Campus map and location overview: USF - Tampa Campus

About USF 

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.

Working at USF 

With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region.  At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees.  We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.

To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .

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