Lead Product Designer

Updated: over 2 years ago
Location: San Francisco, CALIFORNIA
Deadline: The position may have been removed or expired!

Center for Digital Health

Full Time

63175BR


Job Summary

Involves applying human-centered design methodologies and processes to research user needs, develop strategies and concepts to communicate future state products and services, capture user requirements, create, evaluate and modify service workflows and product designs and prototypes in support of new services, software, and web development. Works with all areas of product management, business strategy, and IT to ensure overall alignment to business objectives, product roadmaps, and capability development goals in the organization. Gathers input from users at all phases of the design process and ensures that those needs are represented in the product or service being developed. Performs usability evaluations for development teams. May produce specifications describing user requirements and internal structures for product or service in development.


Department Description

Founded in 2012, the Center for Digital Health Innovation (CDHI) at UCSF enables, creates, and accelerates digital technology necessary to transform care delivery bringing the right treatment to the right patient at the right time. CDHI collaborates with Industry and UCSF Scientific Innovators to envision and realize new solutions to improve the lives of patients and providers. We bridge emerging technologies and the healthcare ecosystem to enable real change and drive health innovation by bringing bold ideas to life.


Required Qualifications

  • Skills in diagramming, prototyping and using design tools
  • Demonstrated effective communication and interpersonal skills
  • Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization
  • Effective time management skills
  • Self-motivated and works independently and as part of a team. Demonstrates problem-solving skills Able to learn effectively and meet deadlines
  • Knowledge of software development and the enterprise environment
  • Ability to provide a clear rationale for designs and strategies in a compelling, context-appropriate manner to diverse audiences
  • In-depth knowledge and expertise in driving and applying user-centered design processes
  • Demonstrated ability to interpret and analyze business needs, user requirements and technical constraints and identify ways in which software or web designs can support those needs
  • Demonstrated experience creating experience maps, user journeys and service blueprints, interaction models, flows, and wireframes
  • Demonstrated experience with rapid prototyping methods, ranging from paper sketching to digital prototype

Preferred Qualifications

  • Bachelor's degree in related area and / or equivalent experience / training
  • Demonstrated experience implementing user interface design best practices and guidelines in websites and/or production software
  • Demonstrated knowledge of design principles and guidelines for area of expertise (i.e., visual design, interaction design, information/data visualization, user interface software, service design)
  • Demonstrated understanding of other related areas of IT, such as web and software and project management

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.


Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.


Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.


Job Code and Payroll Title

000536 USER EXP DESIGNER 4


Job Category

Clinical Systems / IT Professionals, Professional (Non-Clinical), Technical & Technologist


Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)


Additional Shift Details

Monday through Friday



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