Lead Information Technology Consultant

Apply now Job no:529947
Work type:Staff
Location:Northridge
Categories:Unit 9 - CSUEU - Technical Support Services, Administrative, Compliance/Legal, Probationary, Full Time, Information Systems & Technology, Marketing/Communications, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

Major Duties

Under general supervision of the Assistant Director of Technology, the Lead Information Technology Consultant oversees project management, analyzes business needs, and provides innovative solutions to technical challenges across the department. The incumbent leads and oversees projects related to computer and mobile device environments using SCCM and JAMF, helps develop the internal ticketing system to ensure prompt resolution of user issues, updates documentation as needed for common procedures, and recommends automation when necessary.

• Maintains the accuracy and reliability of the department’s asset management system for hardware, software, vendor support, and licensing, and obtains input from subject-matter experts.
• Collaborates with department directors, key campus partners, and peers to recommend effective technology solutions, introduces and implements new campus solutions, and leads the Qualys effort to be adopted into Enrollment Services.
• Oversees projects related to physical network infrastructure, virtual server environments, backups, and AWS implementations, and mentors and provides leadership to other techs to foster a team-based learning environment.
• Performs other duties as assigned.

*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://shorturl.at/stOTZ

Qualifications

• Equivalent to graduation from an accredited four-year college or university in Computer Science or a job-related field. 
• Equivalent to five years of full-time, progressively responsible field-related experience, including one year of project management, team leadership, systems implementation and development.

Knowledge, Skills, & Abilities

• Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Functional knowledge of computer and mobile device environments using SCCM and JAMF. 
• Ability and specialized skills to: apply and assess user needs; identify, analyze and address user problems; provide ongoing project leadership to technical development staff; analyze problems and propose effective solution; understand functional and procedural requirements and develop alternative solutions; relate system solutions to departmental management and staff; and communicate effectively both orally and in writing; make presentations; conduct meetings; provide user training; and establish and maintain effective working relationships with others.
• Ability to: work almost completely independently on the most complex problems and work assignments; be proactive and understand problems from broad, interactive perspectives; develop solutions that combine information and ideas in new, unprecedented ways
• Ability to demonstrate: an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist; a capability to lead teams and implementation efforts for assigned projects using advanced communication and listening skills.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification/grade: 0420 / Info Tech Consultant / 3
• The anticipated HIRING RANGE: $6686 - $7200 per month, dependent upon qualifications and experience. The salary range for this classification is: $6686 - $12,947 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends.  
• REG: This is a Regular position with a one-year probationary period. 
• The position is currently hybrid 3 days in office, (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs.

General Information

• Review of applications will continue until position is filled.
• This position is a sensitive position as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.

Advertised:Dec 11, 2023 (9:00 AM) Pacific Standard Time
Applications close:Open until filled