Lead Imaging and Data Processing Coordinator

Essential Functions : The Imaging and Data Processing Unit serves as a pivotal hub dedicated to delivering imaging and data processing solutions that bolster student achievement in line with California State University, Leis Angeles' overarching digital transformation objectives, mission, vision, and values. Reporting to the Associate Director of Technology and Support Operations, the selected individual assumes a key role in overseeing, guiding, and harmonizing all endeavors encompassed within the Imaging and Data Processing Unit (IDP). This position entails the management of critical operations at the center, encompassing personnel, student engagement, and comprehensive oversight of processes entailing document handling and imaging. Moreover, the role involves orchestrating templated data capture and Optical Character Recognition (OCR) extraction initiatives (such as capturing academic transcripts), administering updates to student system records via staff or interfaces, executing training programs, and implementing stringent quality assurance protocols. A central responsibility is the strategic advancement of the OnBase imaging system. By harnessing its capabilities, the incumbent contributes to refining operational workflows and aligning them with the university's overarching objectives. The role further encompasses a solid grasp of business operations, with involvement in generating pertinent documentation necessary for staff and student recruitment, as well as performance evaluation. In essence, this role will play a pivotal part in optimizing the synergy between imaging technologies and data processing, thus furthering the university's mission of fostering student success. Other responsibilities include: collaborate to conceptualize, refine, and execute comprehensive policies and procedures aimed at optimizing document imaging, data processing/capture, and record management practices; crafting robust framework that ensure seamless flow of information, efficient data handling, and record retention; enhancing operational efficiency, regulatory compliance, and data-driven decision-making across the organization; taking on the pivotal role of the lead for the IDP unit, wielding impactful leadership to guide and supervise a team of professionals while devising unit operations; leverage an array of available resources and collaborate with other units and departments to ensure a harmonious synergy that drives exceptional outcomes; demonstrate adept leadership by inspiring and nurturing a cohesive team of skilled individuals, fostering an environment of collaboration, innovation, and growth; oversee the unit operations, ensuring airtight execution of processes, timelines, and quality standards; leverage a comprehensive toolkit of resources to optimize unit performance, strategically allocating assets for maximum efficiency and impact; collaborate with cross-functional units and departments, harnessing collective expertise to achieve comprehensive and cohesive outcomes; innovatively problem-solve and adapt to dynamic situations, using sound judgment and quick decision-making to address challenges head-on; drive continuous improvement initiatives, employing data-driven insights and feedback to refine processes and elevate the unit's overall effectiveness; cultivate and build relationships with stakeholders, external partners, and internal teams, fortifying the unit's influence and reach within the organization ;conduct comprehensive reviews and evaluations of performance, placing a strong emphasis on exceptional quality, optimal quantity, punctuality, unwavering professionalism, and the impact on both student clients and collaborating units; through a discerning lens, analyze and assess the outcomes of activities, ensuring they align with elevated standards and contribute significantly to the growth and satisfaction of the student clientele and the overall organizational success; and other duties as assigned.