JOB DUTIES
Description
In this position, you will conduct weekly clinical observations in accordance with the Health System guidelines to ensure that clinical practices are adhering to the standards set by UCLA Health System. The position integrates the concept of redesigning care methodologies into every day working processes. You will spend the majority of your time rounding and coaching in various practices as a part of the Practice Resource Team. You will also be responsible for: * reporting observational findings and providing direct feedback to clinical managers, faculty, and staff * providing support and direction as appropriate through coaching, project management, and training of staff * collaborating with Practice managers to integrate the concepts of healthcare redesign into daily operational workflows * encouraging a philosophy of teamwork across the organization that supports an environment of mutual respect and trust * assisting in the implementation of new programs through continuing education, staff meetings, training programs and standing committees * monitoring and evaluating the impact and sustainability of improvements within a healthcare setting * facilitating education and change management initiatives for clinics * establishing relationships with the clinic-staff, leaders and physicians * coaching and mentoring staff and leaders based on health system integration implementation committee policies and procedures * traveling to various locations, as assigned Salary range: $24.28-$48.04 Hourly
JOB QUALIFICATIONS
Qualifications
Required: * A minimum of two years recent experience within an acute healthcare setting with a proven history of high performance required * Experience in leading, facilitating and sustaining service redesign and improvement in a clinical setting using proven methodologies, (LEAN) Experience supporting clinical colleagues through change with a sound knowledge of change management principles and theory * Ability to be flexible with working hours given adequate notice and in alignment with job demands * Ability to travel to multiple clinics * Knowledge of computer software application including Microsoft Office (Word, Excel, and Power Point) * Strong organizational skills with the proven ability to deliver agreed objectives within timeframes * Ability to use judgement when dealing with confidential or sensitive information * Strong negotiation skills with a collaborative approach to ensuring engagement from all level of the organization * Proven history of ability to successfully relate and communicate with all levels of staff from different professional backgrounds. * Skill in analyzing information, problems, situations and procedures to define objectives, identify pattern and formulate conclusions * Interpersonal skills and ability to communicate effectively and diplomatically with patients, staff and physicians; give and receive information, clarify policies, and mediate if necessary with patients, physicians, and technologists * Ability to accept and carry out oral instructions accurately and work independently as well as a part of a team within a demanding environment * Ability to manage various projects with minimal supervision Preferred: * Supervisory or management experience
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