ITES Microsoft Engineer

University of Kansas, United States

Updated: about 2 months ago
Location: Lawrence, KANSAS

Position Overview

The University of Kansas, Information Technology Enterprise Systems (ITES) Microsoft team is seeking an IT Engineer to assist in the deployment, configuration and administration of highly complex, integrated systems and assets supporting campus operations. The Engineer assists Senior Engineers and IT Architects in the development and design of systems to provide optimum solutions to complex projects using ‘infrastructure as code’ and automated deployment tools and methods. The ideal candidate is someone who likes to manage systems, develop new skills, solve problems, and strives to find the best way to provide IT services for a large and diverse campus that includes administration, academic, and research functions.

Team Overview:
The mission of the ITES Microsoft team is to provide operational oversight to the enterprise systems supporting the goals of the University. The IT engineer employs automation and infrastructure-as-code methods to deploy and manage systems and enterprise applications. Technologies in use include Microsoft Windows Server; core Microsoft applications including Active Directory, Active Directory Federation Services, Skype for Business, Certificate Services, Microsoft Exchange, and System Center Configuration Manager. The team is also responsible for the University’s Microsoft Cloud environment including Microsoft Azure, Azure Active Directory, Azure Security Center, Azure Monitor, Azure Log Analytics, Microsoft Teams and other Microsoft 365 applications. The team participates in the design, implementation, and support of the automated provisioning of users, groups, file shares, and systems using scripting languages and automation platforms including Azure Automation, AWX, Ansible, HashiCorp Terraform, and HashiCorp Vault. The team fosters a dynamic and creative environment which focuses on providing the best IT services and customer experience for faculty, staff, and researchers.

In addition to a competitive salary, KU offers great benefits to employees with up to 176 hours of paid vacation per year, 8 hours of sick leave earned every month, nine paid holidays plus one discretionary day, a retirement program, medical & dental insurance, life and disability insurance, other benefit plan options and State of Kansas discounts offered by various vendors.  KU also offers employees educational and professional development opportunities. KU is a great place to work! The University actively encourages applications from members of underrepresented groups.

KU is not able to provide H-1B sponsorship for this position


Job Description

60% - Technical administration of servers and enterprise applications

  • Deploy, configure, maintain, and administer operating system software, enterprise applications, enterprise networks and other IT infrastructure using manual and automated (DevOps) processes
  • Develop software code used to deploy and configure operating systems, applications, networks, and other IT infrastructure
  • Perform troubleshooting, problem solving and root cause analysis
  • Assist security engineers in deploying cybersecurity measures
  • Maintain technical documentation of business processes and workflows
  • Create and maintain software code using Git for code version and source control
  • Collaborate with peers and colleagues in efforts to continually improve processes within the organization
  • Utilize code-based monitoring and logging tools to analyze systems and applications
30% - Provide escalated support and project subject matter expertise
  • Provide support escalations for users and IT staff for operating systems and enterprise applications
  • Provide subject matter expertise for project teams internal and external to information technology
  • Assist trainers, workstation technologies, and customer service center teams with documentation and escalated support requests
5% - Emergency Support
  •  Participate in an on-call rotation
5% - Other

Position Requirements

Security Responsibilities:

  • This position shares in responsibility for information security by following all applicable security policies and procedures
  • This position is authorized to use elevated privilege accounts in the performance of job duties
  • This position is authorized to issue password resets in accordance with established procedure in the performance of job duties
  • This position is authorized to handle sensitive or confidential data in accordance with established procedures in the performance of job duties
  • This position is authorized to provision and deprovision user accounts and access in accordance with established procedures in the performance of job duties
  • This position is authorized to manage, provision, and deprovision IT assets in accordance with established procedures in the performance of job duties

Required Qualifications

  • High School Diploma/GED and six years’ relevant professional experience or an Associate’s degree and four years’ relevant professional experience or a Bachelor’s degree and two years’ relevant professional experience
  • Two years’ work experience administrating Microsoft Active Directory in a large academic or corporate IT environment demonstrating high levels of responsibility and complexity
  • Two years’ experience supporting Windows or Linux enterprise applications
  • Two years’ experience in writing code using PowerShell, Bash, or similar datacenter focused scripting languages
  • Two years’ experience using Visual Studio Code or similar code development tool
  • Two years’ experience working with VMware or similar virtualization environment
  • Excellent written communication skills as demonstrated by application materials
  • Two years’ experience working in a collaborative team environment of two or more people

    • Preferred Qualifications

  • Two years’ experience using Git or similar code version and source control tool
  • Two years’ experience using code-based system deployment and configuration management tools
  • Two years’ experience managing systems deployed to Microsoft Azure or similar cloud environment
  • Ability to work independently on complex issues/projects as evidenced by work history.
  • Ability to articulate the value of diversity, equity, inclusion, and belonging in the workplace as evidenced by application materials. 

    • Contact Information to Applicants

    Vickye Kozlowski
    [email protected]


    Additional Candidate Instruction

    In addition to the online application, the following documents are required to be considered for this position:

  • A cover letter addressing how required and preferred qualifications are met.
  • Resume or curriculum vitae.
  • Contact information for three professional references.

    • Incomplete applications will not be considered.


    Application review begins Monday, February 26, 2024 and will continue until a qualified pool of candidates has been identified.

    Advertised Salary Range

    $70,000-$73,000


    Application Review Begins

    26-Feb-2024


    Anticipated Start Date

    15-Apr-2024


    Primary Campus

    University of Kansas Lawrence Campus


    Employee Class

    U-Unclassified Professional Staff


    Job Family

    Information Technology-KUL


    Work Location Assignment

    Telework


    Disclaimer

    The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX, [email protected], Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY.


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