IT Technician

Our Information Services department at Purdue University Northwest is seeking an IT Technician to join their Customer Service Center team.  Our Customer Service Center (CSC) provides faculty, staff, and students with technical support at multiple walk-in locations as well as through phone, e-mail, and a virtual helpdesk.  The IT Technician provides technical support to university faculty and staff at both our Hammond, IN and Westville, IN campuses.
PNW Job Title:  Computer Technician

• Full benefits – Medical, Dental, Vision, Short Term Disability, Retirement, Life Insurance and more
• Ten paid vacation days first year of employment
• Ten paid holidays
• University paid and matching contribution to retirement
• University contribution to Health Savings Account –  
  • Plus, a chance to earn more through participating in University Wellness Initiatives
• Employee Wellness Programs
• Paid Parental Leave 
• Tuition remission for you, your spouse and dependent children at any Purdue campus
   

For more information on our excellent benefit package, please visit: https://www.pnw.edu/human-resources/benefits/
Purdue University Northwest (PNW) is a premier metropolitan university dedicated to empowering transformational change in our students and in our community. We offer two campuses serving approximately 8,800 undergraduate and graduate students. At PNW, we value academic excellence, support growth, and celebrate diversity.
PNW sits between Chicago’s skyscrapers and Lake Michigan’s sandy shores.  You can have all the perks of a world-class city just a short drive away or enjoy the natural beauty of the Indiana Dunes National Park and Lake Michigan just 15 miles away.

• High school diploma/GED

• Three years of supporting desktop computers in a networked environment.
• Experience with following products desirable: Windows PCs, iMac desktops, MacBook and MacBook Pros, mobile devices, MS Office, O-365, SCCM, Mac and PC software imaging tools.

• Knowledge of computer hardware and desktop operating systems.
• Excellent verbal, written, communication and interpersonal skills.
• Excellent technical knowledge of PC and Mac internal components, current protocols, and operating systems.
• Able to read and understand technical manual, procedural documentation, and OEM guides.
• May be required to travel between the various Purdue campuses.

Professional references will be verified prior to any offer of employment. Employment is contingent upon completion of successful background check along with a motor vehicle records check if applicable.

Purdue University Northwest is an EEO/AA employer fully committed to achieving a diverse workforce.  All individuals, including minorities, women, individuals with disabilities, and protected veterans are encouraged to apply.