IT Technician II

University of South Carolina, United States

Updated: 1 day ago
Location: Columbia, SOUTH CAROLINA
Job Type: FullTime
Deadline: 30 Jun 2024

Posting Summary


Logo
Posting Number STA00375PO24
Job Family Information Technology
Job Function Enterprise Data Network
USC Market Title IT Telecommunications Technician
Link to USC Market Title https://uscjobs.sc.edu/titles/133208
Job Level T2 - Technical Support
Business Title (Internal Title) IT Technician II
Campus Aiken
Work County Aiken
College/Division USC Aiken College/Division Level
Department AIK CSD Admin Computer Support
State Pay Band 5
Approved Starting Salary $45,133
Advertised Salary Range $45,133
Location of Vacancy
Part/Full Time Full Time
Hours per Week 37.5
Work Schedule
Basis 12 months
Job Search Category Information Technology


About USC


About University of South Carolina
Inclusive Excellence Statement


Benefits for FTE Positions


The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the About Benefits section on the Applicant Portal at uscjobs.sc.edu.




Position Description


Advertised Job Summary
Network Admin (IT Technician II), Minimum Salary: $45,133 per year, USC Aiken Technology Services Division
Under the supervision of the Director of Technology Operations and in coordination with the Network Engineer, maintain the stable operation of the university’s data networks and telecommunication systems. This position is responsible for the configuration, deployment, and maintenance of edge network equipment (switches, access points, and cameras), physical access control equipment, and telecommunication equipment (telephones, PBX, and supporting devices). This position is also responsible for the installation and maintenance of structured cabling (CAT3/6/6a, Fiber, Twinax, Coaxial, etc.) at the university and ensuring the stability of network service delivery over the physical layer. This position is a member of a team which provides mission-critical services to the university and is on call 24 hours a day, 365 days a year. Bachelor’s degree in Information Technology Systems; or equivalency. Experience with network equipment (switches, routers, firewalls, access points), structured cabling, and telecommunication equipment (PBX, VoIP phones). Must have proficiency or certification in network administration or gain within one (1) year of hire. Preferred qualifications include: A+, Network+, Cisco CCT, CNCI, or similar certification; experience with Cisco switches (Catalyst or Nexus), access points (Aruba, Cisco, Meraki), and firewalls (Cisco ASA, CheckPoint); and/or experience with Avaya IP telephone equipment. Application deadline: June 30, 2024. Women and minorities are encouraged to apply. USC Aiken is an AA/EOE.
Minimum Qualifications
Bachelor’s degree in Information Technology Systems; or equivalency. Experience with network equipment (switches, routers, firewalls, access points), structured cabling, and telecommunication equipment (PBX, VoIP phones). Must have proficiency or certification in network administration or gain within one (1) year of hire.
Preferred Qualifications
A+, Network+, Cisco CCT, CNCI, or similar certification. Experience with Cisco switches (Catalyst or Nexus), access points (Aruba, Cisco, Meraki), and firewalls (Cisco ASA, CheckPoint). Experience with Avaya IP telephone equipment.
Knowledge/Skills/Abilities
Ability to effectively communicate, verbally and in writing, with technical and non-technical individuals regarding technical matters. Ability to identify and resolve problems. Ability to coordinate activities with teammates. Ability to create user-friendly technical documentation. Skilled at problem-solving and troubleshooting. Knowledge of configuring, upgrading, and installing industry standard network and telecommunications equipment, and network troubleshooting techniques required.


Job Duties


Job Duty
Configure, deploy, and maintain edge network equipment managed by the Department of Technology Operations. These devices include, but are not limited to: Ethernet switches, WiFi Access Points, IP Cameras, IP Telephones, and point-to-point RF equipment. Ensure connectivity is available for all network devices, using copper, fiber, RF, or other standard physical layer connections.
Essential Function Yes
Percentage of Time 35
Job Duty
Configure, deploy, and maintain telecommunication equipment, including the university PBX, IP telephones, analog telephones, and other telephony devices. Ensure connectivity is available for all telephony devices, either over the network or through copper analog connections.
Essential Function Yes
Percentage of Time 25
Job Duty
Maintain the accuracy of the university’s E911 database.
Essential Function Yes
Percentage of Time 10
Job Duty
Configure, deploy, and maintain physical access control equipment for the university. This includes, but is not limited to door access control devices, ID card reading devices, signaling circuitry, and associated power supplies. Perform regular preventive maintenance on physical access control equipment (ex: replacing batteries).
Essential Function Yes
Percentage of Time 20
Job Duty
Provide after-hours support for university-sponsored events.
Essential Function Yes
Percentage of Time 5
Job Duty
Other duties as assigned.
Essential Function No
Percentage of Time 5


Position Attributes


Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.


Safety Sensitive or Security Sensitive No
Hazardous weather category Non-Essential


Posting Detail Information


Number of Vacancies 1
Desired Start Date
Job Open Date 05/08/2024
Job Close Date 06/30/2024
Open Until Filled No
Special Instructions to Applicant
In addition to completing the online application, please also upload your resume and a separate cover letter.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by June 30, 2024.
Quicklink for Posting https://uscjobs.sc.edu/postings/168185
EEO Statement

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