IT Quality Assurance Analyst/ Senior QA Analyst

Auburn University, United States

Updated: 3 months ago
Location: Auburn, ALABAMA
Deadline: ;

Position Details
Position Information


Requisition Number S3243P
Home Org Name Office of Information Technology
Division Name CIO Information Technology
Position Title IT Quality Assurance Analyst/ Senior QA Analyst
Job Class Code MA23/MA24
Appointment Status Full-time
Part-time FTE
Limited Term No
Limited Term Length
Job Summary
The Central Office of Information Technology at Auburn University is seeking qualified applicants to join the IT Quality Assurance team! The successful candidate will be responsible for testing the functionality and performance of software applications or systems software.
In this role you will develop and execute test plans and scripts designed to detect problems in software applications and systems software. You will ensure software applications or systems software meets technical and functional requirements. This role is responsible for performing work flow analysis, documenting test results and recommending quality improvements. You will work with development to resolve software defects and diagnose/improve product configuration for the current and future modules.
Working onsite is a requirement of the job. May work up to 2 days hybrid remote in local area with supervisor’s approval.

The ideal candidate applies systems thinking, possesses superior interpersonal and communication skills, is self-motivated, and is a life-long learner.
7 Reasons You’ll Love working on the QA team at AUBURN:
  • Work/life balance is a priority! No travel is required.
  • Careers in Higher Education are reliably stable.
  • Competitive retirement plan and benefits.
  • Generous leave (including two weeks off during the holidays!)
  • Paid parental leave.
  • Tuition assistance for yourself and dependents.
  • Being a part of the life-changing work and research our students, faculty, and staff perform.


Auburn was named by Forbes Magazine as one of the state of Alabama’s best employers, with employees staying an average of ten years! Learn more about Auburn’s impact, generous employee benefits, and thriving community by visiting aub.ie/working-for-auburn .
It’s a Lifestyle: The Auburn/Opelika area is a page right out of Southern Living magazine with an idyllic small-town feel, perfecting a unique balance between a close-knit community and driving consistent growth and development. Paralleling the exponential growth of Auburn University, the Auburn/Opelika area boasts services and amenities that cater to any interest. We’re proud of our top school systems, city services, award-winning restaurants, and the infectious spirit of life in a college town. You can find us nestled halfway between the beach and the mountains in a lower-cost-of-living area, two hours outside of Atlanta or Birmingham. If you’re new to Auburn, we’d love to introduce you. If you’re already acquainted with Auburn, we’ll keep it simple: it’s time to come home!
Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.
Essential Functions
Analyst:
  • Assists teams with the development and maintenance of QA artifacts, such as requirements, test cases/scenarios, test executions, defect management and metrics reporting. Ensures quality deliverables and milestones are being met.
  • Develops both functional and API automation and load/performance testing scripts in support of project activities, as well as the building of a holistic regression testing library. Helps with maintaining test automation framework and strategies.
  • Participates in QA initiatives for both waterfall and agile projects. Facilitates QA conversations with customers and the entire project team. Guides a project through various quality milestones and ensures standards and best practices are followed.
  • Communicates quality management principles throughout the Auburn University campus (both with technical and non-technical users).
  • Participates in the analysis and recommendation of various quality tools, to include vendor discussions, proofs of concepts (POCs), and presentations. Maintains the suite of quality tools to include test management, functional automation, performance and load testing and mobile testing solutions.
  • Provides mentorship and training with tools and best practices to campus units and student team members.


Senior:
  • Leads QA initiatives for designated projects (both standard and agile). Facilitates QA conversations with customers and across the entire project team. Guides a project through various quality milestones and ensures standards and best practices are followed. Provides release management guidance to projects.
  • Leads/assists teams with the development and maintenance of QA artifacts, such as requirements, test cases/scenarios, test executions, defect management and metrics reporting. Ensures quality deliverables and milestones are being met.
  • Provides initial technical consulting for potential automation or load testing initiatives. Develops both functional and API automation and load/performance testing scripts in support of project activities, as well as the building of a holistic regression testing library. Works closely with the QA Manager to develop both the test automation and load testing framework and strategies.
  • Works with the QA manager to develop new and/or maintain existing quality management processes, standards, and guidelines. Communicates these principles throughout the Auburn University campus (both technical and non-technical users).
  • Leads the analysis and recommendation of various quality tools, to include vendor discussions, proofs of concepts (POCs), and presentations. Maintains the suite of quality tools to include test management, functional automation, performance and load testing, and mobile testing solutions.
  • Serves as a mentor to QA Analysts and acts as the first point of contact for questions or escalations regarding quality standards/practices or quality checks for projects. Provides mentorship and training with tools and best practices to various teams.
  • Steps in for the QA Manager and represents the QA office during various quality initiatives, such as cross-campus discussions, project strategies or OIT leadership consultations.
  • Assist with various tasks required for the technical change manager role.
  • Works closely with the QA Manager regarding the development of the QA roadmap(short and long-term), as well as the overall quality strategy.

Minimum Qualifications


Minimum Qualifications
This position is posted at two levels:
IT Quality Assurance Analyst
High School Diploma + 11 years of experience OR
Associate’s Degree + 7 years of experience OR
Bachelor’s Degree + 3 years of experience
Typical starting salaries are between $68,000 – $81,000
Area of Experience: Experience in software quality analysis and risk management, software testing and defect management, test automation and performance testing. Experience with requirements management, as well as testing principles (unit, functional, regression, systems integration, end to end (E2E) and user acceptance testing (UAT) are essential. Experience with qTest, HP-ALM, PractiTest, or similar test management tool. Experience with Jira or similar agile PM tools. Experience with Java, JavaScript, .NET or related languages.

Sr. IT Quality Assurance Analyst
Bachelor’s Degree + 7 years of experience
Typical starting salaries are between $75,000 – $91,000
Area of Experience: Experience in software quality analysis and risk management, software testing and defect management, test automation and performance testing. Experience with requirements management, as well as testing principles (unit, functional, regression, systems integration, end to
end (E2E) and user acceptance testing (UAT) are essential. Experience with qTest, HP-ALM, PractiTest, or similar test management tool. Experience with Jira or similar agile PM tools. Experience with Java, JavaScript, .NET or related languages. Must have the ability to help formulate strategic quality management decisions, standards and guidelines. Must have the ability to communicate to both IT leadership and other key stakeholders (such as distributed IT and administrative leadership). Experience leading QA activities during large software and technical projects.

Minimum Skills, License, and Certifications


Minimum Skills and Abilities
  • A strong understanding of Quality Assurance principles in a modern IT environment.
  • Solid understanding of how projects are managed and the technical tasks through implementation.
  • Willingness to collaborate with cross-functional project team members.
  • Ability to efficiently manage time related to tasks, milestones, and deliverables.
  • Drive to seek and adapt new and changing technologies.
  • An ability to effectively communicate with people at all levels of the organization in a clear, concise, professional, and accurate manner.
  • Must have an understanding of the role of a strong Quality Management program and its role within a modern IT organization.
Minimum Technology Skills
  • Experience testing browser-based applications.
  • Knowledge of both current and emerging IT technologies and applications, such as cloud applications, APIs, application integrations, etc.
  • Working knowledge of relational databases and experience writing queries.
  • Understanding of current development frameworks and practices.
  • Conceptual knowledge of JavaScript, HTML, C#, XML, SQL, Shell script or similar languages.
Minimum License and Certifications

Desired Qualifications


Desired Qualifications
  • IT project experience working with agile methodologies.
  • Experience working with large ERP solutions, such as Banner, PeopleSoft, Workday, etc.
  • Exposure to higher education.

Posting Detail Information


Salary Range $55,300 - $107,800
Job Category Information Systems/Technology
Working Hours if Non-Traditional
City position is located in: Auburn
State position is located: Alabama
List any hazardous conditions or physical demands required by this position
Posting Date 12/06/2023
Closing Date
EEO Statement
Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
Special Instructions to Applicants
Quick Link for Internal Postings https://www.auemployment.com/postings/42225

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