IT Quality Assurance Analyst (Business Analyst III)

Position Description:
The Medical College of Wisconsin (MCW) brings a synergy between the best medical education, research and patient care. Tomorrow’s discoveries happen right here alongside the very people who bring those lessons to our students. Every bit of knowledge, and every advancement, provides our students with an unprecedented, collaborative learning environment, and helps improve the vitality and care of our communities.

As an IT Quality Assurance Analyst in the Center for International Blood and Marrow Research Transplane, you will leads and fulfill a full range of activities that ensures validation, operational use and effectiveness of systems and products that support the data-centric software solutions that ingest, integrate, and aggregate data from disparate sources for stakeholders to share, visualize and analyze data. Links validation and testing to product requirements and design.

Responsibilities: 

• Works closely with stakeholders to define business requirements for systems and data products.
• Translates business requirements into test plans and cases across the data products supported; acts as liaison between IT, statistical team, scientific directors, and diverse stakeholders throughout the CIBMTR.
• Manages and performs various types of testing including functional, system, integration, performance, and regression testing.
• Documents and maintains the traceability of requirements with testing execution information.
• Identifies and tracks product issues and defects from testing.
• Communicates defects to engineers and collaborates with other scrum team members to report defects in issue tracking and dashboards, as appropriate.
• Ensures product development and product modifications have been tested and results are documented, auditable, and consistent with the needs and stated objectives.
• Prepares and maintains documentation that aligns with internal SOP’s, best practice (including GxP) and regulatory compliance.
• Trains others, including end users on techniques to elicit, analyze and communicate requirements for product validation and testing.
• Leads end user training on product.
• Works alongside subject matter experts to acquire a deep understanding of data domains and data use to be able to recommend ways to improve data quality, reliability, and efficiency.

Knowledge – Skills – Abilities

• Knowledge of computers, electronics, digital media, databases, applications, software development, risk management, and information security.
• Customer support, systems analysis, troubleshooting, problem solving, and listening skills.
• Five or more years of experience in analytics and systems development.
• Excellent knowledge and working experience with test planning, writing test cases, test execution and report results.
• Strong knowledge of quality assurance principles and best practices (integration, system, regression, performance, and user acceptance). Knowledge of SQL or PL/SQL.
  
• Experience with and the ability to critically review code done in a high-level programming language.
• Ability to design and implement quality standards, track defects, and resolve system/environment issues.
• Experience working with various development methodologies: Waterfall, Agile. Knowledge of Agile software development tools and issue tracking for test management, such as JIRA.
  
• Excellent written and verbal communication and presentation skills.
• Ability to work effectively with minimal supervision, a self-starter, self-motivated team player.

Preferred Schedule:
Hybrid, M-F

Position Requirements:

Minimum Qualifications:

Appropriate experience may be substituted for education on an equivalent basis.

Minimum Required Education: Bachelor’s Degree

Minimum Required Experience: 5 years

Certification: CITI training within 90 days of hire

Preferred Qualifications:

Preferred Education: Bachelor’s Degree in Computer Science, informatics, statistics or other technical disciplines

Preferred Experience: Experience in healthcare data management, analysis, reporting, or other BA related experience

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Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave

For a full list of positions see: www.mcw.edu/careers

For a brief overview of our benefits see: https://www.mcw.edu/departments/human-resources/benefits

Eastern Wisconsin is a vibrant, diverse metropolitan area. MCW is intent on attracting, developing, and retaining a diverse workforce and faculty body that reflects the community we serve. We value diversity of backgrounds, experience, thought, and perspectives to advance excellence in science and medicine. MCW is a welcoming campus community with a strong culture of collaboration, partnership, and engagement with our surrounding community. For more information, please visit our institutional website at https://www.mcw.edu/departments/office-of-diversity-and-inclusion .

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination
The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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