IT Project Manager II

Fayetteville State University, United States

Updated: about 4 hours ago
Location: Fayetteville, NORTH CAROLINA
Deadline: ;

Position Information
Position Information


Position Title: IT Project Manager II
Working Title: IT Project Manager II
Position Number: 001354
Full-Time Or Part-Time: Full Time
Time Limited Position: No
Number of Vacancies: 1
Department: ITS
Posting Number: 0401676
SHRA/EHRA: EHRA (Non-Faculty)
Job Category: Professional
Hiring Range: Commensurate with Education and Experience
Overall Position Competency: Flat Rate
Description of primary duties and responsibilities:
Primary Purpose of the Organizational Unit:
The mission of Information Technology Services is to explore, implement, and support the uses of technology to achieve the University’s academic and administrative objectives as stated in the University strategic plan.
Primary Purpose of the Position:
The purpose of the IT Project Manager is to oversee multiple technical projects. The candidate is expected to maintain strong relationships with the customer base to successfully meet university staff and student expectations and provide total customer support as a single point of contact for all issues relating to IT projects. Familiarity with best practices in project management is required.
Description of Work Continued:
Project Management (70%)

  • Facilitate the definition of project charter, scope, goals, and deliverables.
  • Create project plans and project schedules.
  • Monitors, plans, and controls/mitigate project changes and risks.
  • Track and manage project tickets/tasks to ensure timely and agreed implementations.
  • Assists with User Acceptance Testing (UAT).
  • Compile plans and work assignments, facilitate and monitor work efforts, identify resource trends and needs, and escalate functional, quality, or timeline issues appropriately.
  • Conduct lessons learned to identify successful and unsuccessful project elements and complete appropriate project close-out artifacts.
  • Provides and maintains project management artifacts for all phases of projects.
  • Estimates and tracks resource hours and completion dates for projects, milestones, and individual tasks.
  • Provides leadership and project management expertise in both hardware and software.
  • Manages multiple projects of varying scope simultaneously.
  • Manages resources from multiple areas, including matrixed staff.
  • Manages day-to-day operational aspects of projects.


Engagement (20%):
  • Acts as liaison with project sponsors to ensure their needs are met and effectively manages and communicates project expectations to team members and stakeholders.
  • Facilitate communication between stakeholders (sponsor, consumer, technical staff, vendors, and ITS staff).
  • Manages resources assigned to projects regarding project efforts, providing a single point of contact for project assignments.
  • Work closely with the Business Relations Manager (BRM) to understand negotiated, documented, and agreed-upon requested deliverables.
  • Holds regular meetings with staff and other team members to foster team building, address issues and concerns, share information, and review progress.

Change Management (10%):
  • Acts as a change agent for ensuring that ITS delivers excellent customer service.
  • Concisely and effectively communicates progress, status, and issues to the business and ITS management.
  • Manage project deliverables from solution transition to release and implementation.
  • Facilitate and positively motivate project teams to solidify a sense of accountability for on-time, within-budget project delivery.
  • Apply a change management process and tools to create a strategy to support the adoption of the changes required by a project or initiative.
  • Support the design, development, delivery, and management of communications.
  • Conduct impact analyses, assess change readiness, and identify key stakeholders.
  • Provide input, document requirements, and support the design and delivery of training programs.
  • Performs other duties as required.
Minimum Education And Experience Requirements:
  • Bachelor’s in Information Technology, Computer Science, Information Systems, or a related field, and two three (2-3) years experience or equivalent experience.
  • At least 2 years with project management and University stakeholders.
Knowledge, Skills And Abilities:
  • Proven written and verbal communication skills.
  • Experience in the development of Software Development Life Cycle and initiatives.
  • Experience working closely with a diverse customer base and managing customer expectations.
  • Experience managing cross-functional teams in a matrixed environment.
  • Experience managing implementation partners.
  • Resource management experience.
  • Demonstrated experience using Microsoft Project.
Preferred Qualifications:
Two to three (2-3) years of progressively responsible technical project management experience.
Special Instructions To Applicants:
Notice to Applicants
Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date:
Open Until Filled: Yes
Additional Information for Applicants
All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.
EEO Statement:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement
Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link: https://jobs.uncfsu.edu/postings/25574

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