IT Project Manager & Business Analyst

Duties and Responsibilities

• Create & manage project plans 
• Define project schedules, allocate resources, and monitor progress
• Align project objectives with institutional goals, and ensure project teams and stakeholders have a common understanding of project deliverables 
• Deliver technology solutions on schedule and within budget parameters
• Assist project team with design and development tasks
• Lead the process of issue identification and resolution 
• Manage risk tracking process 
• Monitor and manage scope and alert stakeholders and technology resources in the event of scope changes 
• Oversee project documentation, including business cases, charters, and project plans 
• Cultivate partnerships between clients, technical teams, and stakeholders/sponsors 
• Manage multiple projects simultaneously 

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• Bachelor’s degree in business management, communications, IT, or a related field.

Experience

• Minimum four or more (4+) years’ work experience in a fast-paced professional environment
• Preferred: Experience in higher education
• Proven ability to onboard and facilitate the execution of complex projects
• Customer-facing experience in scoping and analyzing business requirements and objectives
• Proven customer engagement experience
• Experience with project management processes
• Preferred: certifications in Business Analysis and Project Management, Scrum or Agile methodologies

Required Skills

• Proven work experience in project management, business analysis or an equivalent combination of training and experience necessary to complete the responsibilities of the position
• Broad knowledge of business practices, project management and IT systems
• Proficiency with project management software tools including but not limited to Smartsheet, JIRA, MS Excel, MS Project
• Ability to build and maintain productive relationships with a wide range of personalities
• Ability to understand client needs and IWU business processes and technologies
• Effective written and verbal communication skills with the ability to influence others
• Deliver powerful presentations and articulate concepts, designs, and processes in a confident manner that engages others
• Strong customer service skills and the ability to foster this in others
• Independent, self-initiating and motivated individual, as well as a team player
• Ability to balance attention to detail with overall project scope to drive results
• Critical thinking and problem-solving skills. Recognition of problems or situations that are new or without clear precedent.
• Evaluates alternatives and drives to optimal solutions
• Ability to be versatile and handle multiple projects and re-prioritizations simultaneously
• Strong planning and organizational skills, including attention to detail and multi-tasking
• Ability to build business cases and project plans
• Proactively engage present and future stakeholders in design, prioritization, and implementation
• Demonstrate organizational savvy; understand the organizational functions and general processes
• Possess meeting management and facilitation skills
• Demonstrate understanding and application of best practices in project management methodologies
• Employ effective organization and time management techniques
• Ability to manage and resolve conflict in a collaborative manner

Diversity Statement

IWU commits to create a community that reflects kingdom diversity. We will foster an intentional environment that exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member’s earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.