IT Professional I

Job Title

IT Professional I

Agency

Texas A&M Engineering

Department

Engineering It Group Adloc

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

The IT Professional I, under general direction, meets the IT needs of a unit where multifaceted expertise is required. Performs in specialty areas of systems, services, applications, and/or database management. Performs unit-level support in multiple technical fields.

Responsibilities:

• Confers with other personnel in resolving problems involving procedural and technical matters.
• Researches problems and recommends solutions.
• Provides resource estimates and progress reports.
• Ensures that work is accurate and in compliance with departmental or project quality standards.
• Participates in training and professional development sessions.
• Provides on-call support on nights and weekends as needed.
• Ensures security of customer data and applications in all phases of production.
• Ensures compliance with applicable policies, rules, and procedures.
• Provides assistance in resolving hardware and software problems with vendor technical support.
• Installs, upgrades, and configures workstations and software.

Required Education:

• Bachelor’s degree in applicable field or equivalent combination of education and experience.

Required Experience:

• Two years of related experience in IT.

Knowledge, Skills and Abilities:

• Knowledge of word processing and spreadsheet applications.
• Ability to multitask and work cooperatively with others.
• Excellent written communication, analytical, interpersonal, and organizational skills.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.

Job Title

IT Professional I

Agency

Texas A&M Engineering

Department

Engineering It Group Adloc

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

The IT Professional I, under general direction, meets the IT needs of a unit where multifaceted expertise is required. Performs in specialty areas of systems, services, applications, and/or database management. Performs unit-level support in multiple technical fields.

Responsibilities:

• Confers with other personnel in resolving problems involving procedural and technical matters.
• Researches problems and recommends solutions.
• Provides resource estimates and progress reports.
• Ensures that work is accurate and in compliance with departmental or project quality standards.
• Participates in training and professional development sessions.
• Provides on-call support on nights and weekends as needed.
• Ensures security of customer data and applications in all phases of production.
• Ensures compliance with applicable policies, rules, and procedures.
• Provides assistance in resolving hardware and software problems with vendor technical support.
• Installs, upgrades, and configures workstations and software.

Required Education:

• Bachelor’s degree in applicable field or equivalent combination of education and experience.

Required Experience:

• Two years of related experience in IT.

Knowledge, Skills and Abilities:

• Knowledge of word processing and spreadsheet applications.
• Ability to multitask and work cooperatively with others.
• Excellent written communication, analytical, interpersonal, and organizational skills.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.