IT Implementation Professional I

North Carolina State University, United States

Updated: 2 days ago
Location: Raleigh, NORTH CAROLINA
Deadline: ;

Posting Details
Posting Information


Posting Number PG193398EP
Internal Recruitment No
Working Title IT Implementation Professional I
Anticipated Hiring Range $62,213 - $65,000
Work Schedule 8-5 M-F; hybrid schedule possible after 6 months
Job Location Raleigh, NC
Department Admissions
About the Department
The technology support unit in the Office of Undergraduate Admissions supports critical university operations. The unit is key to the operation of systems and processes that both the department and university rely on for the enrollment of students to the university. It has an essential role in managing technology within the office and collaborating with campus stakeholders and vendors to ensure the mission and goals of the office are met.
Essential Job Duties
The primary purpose of this position is to project manage new technology implementation in the Office of Undergraduate Admissions. This position liaises with consultants and other campus stakeholders to deliver the mission critical goals of the department. The position also has an ancillary purpose in data analysis and problem-solving skills to maintain data integrity and system efficiencies along with the IT Business Analyst.
Duties include but are not limited to the following:

Technology Project Management:
  • Develop processes to facilitate technology project implementation of CRM and future technology initiatives.
  • Project Management for CRM (Slate) and other technology initiatives.
  • Manage implementation processes with internal and external stakeholders to meet agreed upon deadlines.
  • Work with stakeholders (internal and external to admissions) to enhance and best utilize the CRM.
  • Collaborate with admissions leadership and team members on other CRM projects as needed.


Office Training and Documentation:
  • Analyze, Design, Develop, Implement and Evaluate training for the Office of Undergraduate Admissions. The largest part of the training and documentation will involve those trainings necessitated by the implementation of new systems and processes.

IT Systems Help and Data Integrity:
  • Use strong critical thinking and problem-solving skills to resolve issues.
  • Help analyze data/system report needs and work to develop solutions.

Import to System:
  • Import test scores into CRM and SIS. Prioritizes data loading into system while maintaining accuracy.
  • Problem solve any missing score data and work to a resolution of the issue.
Other Responsibilities
  • Other duties as assigned

Qualifications


Minimum Education and Experience
  • Bachelor’s degree or an equivalent combination of education, training and relevant experience.
Other Required Qualifications
  • Experience working with various computer systems.
  • Strong critical thinking and problem-solving skills
  • Excellent communication & collaboration skills
Preferred Qualifications
  • Experience working with various CRM systems,
  • Building reports, analyzing data, and communicating solutions.
Required License(s) or Certification(s)
N/A
Valid NC Driver's License required No
Commercial Driver's License required No

Recruitment Dates and Special Instructions


Job Open Date 05/13/2024
Anticipated Close Date Open until filled
Special Instructions to Applicants
Please attach a cover Letter, resume, and the contact information for at least three professional references.

Position Details


Position Number 00041281
Position Type EHRA Non-Faculty
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Department ID 320101 - Admissions
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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