IT Business Analyst - Journey

Eastern Washington University, United States

Updated: over 1 year ago
Location: Cheney, WASHINGTON
Deadline: ;

Posting Details
Posting Details


Working Title IT Business Analyst - Journey
Posting Number 2022072CP

Position Information


Classification Title IT Business Analyst - Journey
Classification Code 483BA
RCW Exemption Criteria No Exemption
EWU Position Number C99722
CUPA Code
FLSA Non-Exempt
Bargaining Unit BU 1
% Full Time 100
Salary / Wage Range I - 5
Salary Information
The salary range for this position is $76,248 (minimum) up to $100,032. Where the hired candidate will begin within this range is dependent on education, experience and skills. 
Anticipated Start Date
Term of Appointment 12
Location Cheney
County Spokane
Project Description
Project Duration
Background Check Yes - Both
Responsible HR User Saundra Godin
Responsible HR User Email address [email protected]

Posting Text


Job Summary
Information Technology (IT) provides information resources and technology services to the entire campus community in support of the university’s mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of campus systems, media, and telecommunications infrastructure including; desktop and laptop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centrally licensed software, online services, open-access and discipline specific computer labs, consulting, training, and user support. Information Technology provides assistance to EWU leadership in strategic planning for technology initiatives which strengthen both efficiency and effectiveness.
The IT Business Analyst-Journey position performs consulting, conducts needs assessments, and process and business analysis leading to technical process and system optimization. This position documents processes and procedures for existing and future systems/services. This position also identifies and resolves operational problems of selected IT systems.
The candidate selected for this position will be rewarded with competitive compensation and a comprehensive benefits package which includes highly subsidized health/dental plans, retirement plan with 100% university match, generous paid vacation and sick leave, 12 paid holidays (adjusted accordingly), tuition waiver benefit and more!
EWU expands opportunities for personal transformation through excellence in learning.
About Eastern Washington University
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.
Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.
Diversity Statement
EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
Conditions of Employment
This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
COVID-19/MMR Requirement: All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR and proof they are fully vaccinated against COVID-19 before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
  • COVID-19 Vaccination and Exemption Information link: https://inside.ewu.edu/hr/


This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement.
Physical Demands
  • Ability to lift 15 pounds regularly and up to 50 pounds occasionally.
  • Ability to bend, kneel, stoop, reach, and sit as needed for office and computer work.
  • Wrist and hand movements required as needed for keyboarding.
  • Ability to be mobile campus wide for appropriate business needs.


Optional: Contact Saundra Godin in Human Resource Services at [email protected] to obtain a copy of the Essential Functions Analysis which will describe conditions of employment, such as physical and mental demands.
Pre-Placement Physical No
Hearing Test No
Medical Monitoring Post Hire No
Protective Equipment
Required Qualifications
  • Bachelors degree in computer science or information technology or related discipline. Substantial experience may be substituted for formal education (4 years = substantial).
  • Two (2) years if experience implementing, managing, and/or administering systems.
  • Two (2) years of recent professional experience performing the business, process and systems analysis, requirement definition, and/or documentation.
  • Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.
Preferred Qualifications
  • Professional certifications in Business Analysis.
  • Two (2) years of experience developing in SQL.
  • Experience in using a well-structured life cycle management process for implementation of changes in applicable systems, including experience with project management and configuration management processes.
  • Knowledge and experience working in higher education and/or financial environment with areas dealing with information systems management and support systems.
Other Skills and Abilities
  • Ability to analyze and resolve technical problems
  • Ability to assess, design, develop, test, and implement technical solutions
  • Ability to analyze, develop, and refine systems requirements
  • Ability to identify and use tools for information management and technology product design and development
  • Competence with business productivity suites
  • Ability to work independently
  • Ability to prioritize and work on multiple tasks simultaneously in a fast-paced environment
  • Ability to effectively communicate in both spoken and written form to diverse constituencies, both technical and non-technical
  • Ability to plan, schedule and coordinate tasks, projects, and workload
  • Ability to create and maintain documentation for application/service support, disaster recovery and business continuity
  • Ability to collaborate to develop, publish, administer and promote policies, procedures and standards for the department and institution
  • Ability to work with source control tools
Work Schedule Type Regular
Work Schedule
M-F between the times of 8am-5pm, may work weekends or as notified by the supervisor.
Posting Date 09/07/2022
Open Until Further Notice Yes
Closing Date
Screening to Begin 09/21/2022
Special Instructions to Applicants
It is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.
Required documentation includes all of the items listed below.
  • Attach a detailed cover letter in which you explain how you meet each of the required qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter.
  • Attach a chronological resume including work history and major duties, education, and any specialized training or skills related to the position. List at least 3 professional references including: names, titles, organization name, phone numbers, email addresses, and connection to you (these can be identical to the references listed on the application).
  • Complete the online application form and respond to the online questions, if applicable.
  • Diversity Response – As an equal opportunity employer with a multicultural staff and student population, we are interested in how your qualifications prepare you to work with diverse faculty, staff, and student populations representing various cultures and backgrounds that may be different from your own. You will be asked to attach a diversity response as part of the online application process: Please describe how you will apply an approach that is supportive to the diverse needs, including universal access, of our students, faculty, staff, and the public.
    		•
    Application Types Accepted Profile

    Job Duties


    % of Time
    Responsibility / Duty
    The total of all responsibilities/duties equals 100%
    Analyst Duties. Provides analysis support for various business units and systems.
    • Works with stakeholders in conducting and defining needs assessments, configuration specifications, and business analysis, reporting, and alerting requirements; follows structured processes to determine requirements using various types of models or diagrams.
    • Analyzes requested system functionality to identify risks and gaps, which includes providing alternative solutions and making recommendations.
    • Identifies and creates documentation for systems and users.
    • Working with staff and stakeholders, performs testing and quality assurance.
    • Provides maintenance and operations support of assigned systems using tools such as source control or SQL.
    • Identifies, diagnoses, and resolves moderate operational problems that affect supported business unit, department, and software module and/or technology areas.
    • Devises new or original methods and processes to analyze, evaluate and fully determine the issues and tasks at hand.


    Outcome: Elicits business requirements from business stakeholders and translates requirements into functional and technical requirements to create technical solutions.
    Essential Function Indicator Yes
    % of Time
    Responsibility / Duty
    Project Management. Provides project management for IT projects for various business units and systems.
    • Leads small to moderately sized projects with occasional assistance for large or complex projects.
    • Develops project plans.
    • Sets and maintains project schedules, coordinates and implements installation projects for systems.
    • Documents processes and procedures for existing and future systems or services.
    • Provides technical coordination with all IT staff, vendors, business units, and projects.


    Outcome: Helps business units complete assigned projects with IT elements.
    Essential Function Indicator Yes

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