IT Business Analyst

Primary Work Address: 19700 Helix Drive, Ashburn, VA, 20147

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The Howard Hughes Medical Institute’s Janelia Research Campus is a pioneering research center in Ashburn, Virginia, where scientists pursue fundamental questions in the life sciences. Our integrated teams of biologists, computational scientists, and tool-builders innovate research practices and technologies to solve biology’s deepest mysteries. HHMI launched Janelia in 2006, establishing an intellectually enriching environment for scientists to do creative, collaborative, hands-on work. We share our methods, results, and tools with the scientific community.

About the role:

The IT Business Analyst II will be a key contributor to our Operations technology portfolio, playing a crucial role in improving and maintaining critical business systems and optimizing operational processes. This role will act as a bridge between Operations business owners and the technical teams, facilitating the identification of technology needs, requirements gathering, functional design development, and solution exploration. The IT Business Analyst II will also provide support for ongoing projects and ensure the smooth operation of existing systems. In addition to these responsibilities, this role will encompass internal team documentation and the creation of user and training materials. This role will primarily support Janelia Administrative Operations, as well as cross-campus Operations including Facilities, Safety, Security and Campus Services.

 

What we provide:

• A hybrid work environment with three days onsite at our Ashburn, VA office, and two days remote.

• An opportunity to learn and grow on the job through one-on-one mentorship and extensive professional development including internal and external training programs and workshops.

• A team that believes in continuous learning and cultivates a collaborative and supportive environment where all members of the team help each other.  

• Amenities that enhance work-life balance such as on-site childcare, free on-site gyms, on-campus housing, social and dining spaces, and convenient shuttle bus service.

What you’ll do:

• Collaborate closely with Operations business owners to identify technology needs, gather requirements, develop functional designs, and recommend solutions.

• Partner with capability teams to design, test, implement, and support new features, systems, and processes.

• Establish productive relationships with business partners, and act as a liaison between those partners and the technical teams to clearly communicate support needs and provide status updates.

• Provide production support, managing the escalation of issues as needed, to ensure systems are running effectively.

• Create and maintain internal team documentation, as well as user and training materials.

What you bring:

• Bachelor's degree in Information Technology, Information Systems, Business, related field or combination of education and relevant work experience. 

• One to four years of experience in requirements gathering, analyzing, and documenting business requirements and processes.  

• Experience in an analyst role across the full software development lifecycle: system analysis, requirements gathering, design, testing, documentation, training, production support.  

• Experience with production and/or technical support experience including web-based, SaaS and custom-developed business applications and third-party systems.    

• Proficiency with Microsoft Office, Visio, Project, Jira, or similar tools, and experience with mockup tools preferred. 

• Ability to lead/participate in multiple projects simultaneously and build strong relationships with business partners. 

• Strong interpersonal, analytical, and problem-solving skills, while demonstrating a curiosity about the way things work and an ability to absorb new technologies and features quickly. 

We encourage qualified candidates who are eligible to work in the United States to apply. Please note we are not able to sponsor a visa (including but not limited to STEM OPT Extension) for this position at this time.  

Physical Requirements: 

Remaining in a normal seated or standing position for extended periods of time; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about workspace. The position requires mobility, including the ability to move materials weighing up to several pounds (such as a laptop computer or tablet).  

Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. 

 

Please Note: 

This job description sets forth the job’s principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however.  Unless they begin with the word “may,” the Essential Duties and Responsibilities described above are “essential functions” of the job, as defined by the Americans with Disabilities Act. 

Compensation and Benefits

Our employees are compensated from a total rewards perspective in many ways for their contributions to our mission, including competitive pay, exceptional health benefits, retirement plans, time off, and a range of recognition and wellness programs. Visit our Benefits at HHMI site to learn more. 

Compensation Range

$72,130.40 (minimum) - $90,163.00 (midpoint) - $117,211.90 (maximum)

Pay Type:

Annual

HHMI’s salary structure is developed based on relevant job market data. HHMI considers a candidate's education, previous experiences, knowledge, skills and abilities, as well as internal equity when making job offers. Typically, a new hire for this position in this location is compensated between the minimum and the midpoint of the salary range.

HHMI is an Equal Opportunity Employer