Issues Management Coordinator (Operations Support Specialist 4)

What You Will Do

The Operational Readiness and Execution Group is seeking an Operations Support Specalist (OSS) to support important national security missions at LANL. ORI-2’s primary core functions are to support Causals and Trending Assessments; Readiness & Conduct of Operations; Safety Management & Engineering; Manufacturing Systems; Tactical Scheduling; Nuclear Materials Management; and Industrial Engineering.

The OSS will report to the ORI-2 Causal Analysis Team First Line Manager, and will be deployed to ALDPI to support construction and recapitalization efforts in PF-4. The selected candidate’s responsibilities include ensuring the timely tracking, updating, and evidence entry of issues and corrective action within the Issues Management System. The Issues Management System is a critical component of managing events and issues within the ALDPI, as well as mitigating risk, all of which have visibility to ALDPI and Laboratory senior management.

The Operations Support Specalist will enter issues into the issues management system as directed by management, or as the result of a fact finding. The Operations Support Specalist tracks issues cradle to grave for assigned organizations within the Issues Management System, including entering corrective actions, attaching objective evidence, and contacting the owning action responsible manager to ensure timely completion. The Operations Support Specalist will work with issues owning managers to request extentions as necessary, and help them craft the final evidence needed to close out an issue or action. Additionally, the Operations Support Specalist will be responsible for supporting and conducting monthly Management Review Board (MRB) meetings for their assigned organizations. Responsibilities related to the MRB support include gathering slides, assembling simple charts or graphs, setting up or managing WebEX invites, and hosting the MRB.

This position support ALDPI, and as a result may be required to work a backshift schedule.

What You Need

Minimum Job Requirements:

Business Systems: Demonstrated ability to work in business systems such as Oracle, SharePoint, or LANL specific systems like the Issues Managements System, and iLINK that utilize workflow notification, track issues, and have report out functions.

Communication and Customer Interaction: Demonstrated ability to interact effectively with all levels of personnel, including upper management. Excellent oral and written communication and presentation skills. Demonstrated ability to contact customer organization and check status, and provides updates as necessary. Demonstrated ability to organize and conduct meeting that include upper management, gather and alter presentation materials, and drive meetings.

Organizational Skills: Demonstrated ability to maintain numerous multiple records at one time. High level of attention to detail and ability to keep meticulous records and references. Demonstrated ability to catalog documents.

Policy knowledge and compliance: Demonstrated knowledge of contractor assurance concepts, rooted in issues management policy and its role within the Laboratory’s Contractor Assurance System (CAS).

Data Reporting: Demonstrated ability utilize report out functions in business softeware to yield informative reports, manipulate simple spreadsheets, develop graphs, and combine into presentation style formats.

Clearance: Ability to obtain a DOE Q Clearance

Education/Experience for Operations Support Specialist 4: Position requires a Bachelor’s Degree from an accredited institution and 8 years of related experience; or, an equivalent combination of education and experience directly related to the occupation.

Desired Qualifications:

DOE Order knowledge: Demonstrated knowledge of DOE order 232.2A and related performance assurance and continuous improvement related requirements within LANL Policy (e.g. P 322-4 Issues Management).

Lean Six Sigma: Lean Six Sigma qualifications or experience

Clearance: Active DOE Q Clearance

Location: This position will be physically located in Los Alamos, NM.

COVID Vaccine :

The COVID vaccine is mandatory for all Laboratory employees, on-site contractors, and on-site subcontractors unless granted an accommodation under applicable state or federal law. This requirement will apply to those working on-site, those teleworking, and all new hires.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Note to Applicants:

• For full consideration, submit a comprehensive resume reflective of your relevant experience to the job requirements and desired skills stated above.

• While the posted salary range for this position is broad, it is highly unusual for selected applicants to be hired at the top end of the range and more common for selected candidates to grow into the full salary band over time.

• This vacancy will close on November 24, 2021, midnight Mountain Standard Time. Note, if it is determined that there is an adequate applicant pool prior to this date, the position may close as early as November 2, 2021.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

§ PPO or High Deductible medical insurance with the same large nationwide network

§ Dental and vision insurance

§ Free basic life and disability insurance

§ Paid childbirth and parental leave

§ Award-winning 401(k) (6% matching plus 3.5% annually)

§ Learning opportunities and tuition assistance

§ Flexible schedules and time off (paid sick, vacation, and holidays)

§ Onsite gyms and wellness programs

§ Extensive relocation packages (outside a 50 mile radius)

Additional Details

Directive 206.2-Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2 . Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements

• for access to classified matter. This position requires a Q clearance which requires US Citizenship except in extremely rare circumstances. Dependent upon position, additional authorization to access nuclear weapons information may be required that may or may not be available to dual citizens depending upon the circumstances.

• Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information

.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing.

Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.

Incentive Compensation Program: Position is eligible to participate in the Triad Incentive Compensation Program.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to [email protected] or call 1-505-665-4444 option 1. Appointment Type

Regular

Regular

Contact Details
Contact Name Mondragon, Kimberly (Kim)
Email [email protected]
Work Telephone 505-551-4409
Vacancy Name: IRC91552
Organization Name ORI-2/Operational Readiness & Execution
Minimum Salary 94100
Maximum Salary 155700
Req ID: IRC91552
Category: Other