IS Technical Support Specialist IV

University of Kentucky, United States

Updated: about 1 month ago
Location: Lexington, KENTUCKY
Job Type: FullTime
Deadline: ;

Posting Details
Posting Details


Job Title IS Technical Support Specialist IV
Requisition Number RE44512
Working Title
Department Name 3L700:ITS Customer Spt & Student Enablement
Work Location Lexington, KY
Grade Level 45
Salary Range $46,806-77,226/year
Type of Position Staff
Position Time Status Full-Time
Required Education

BS
Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience

3 yrs
Required License/Registration/Certification
None.
Physical Requirements
Lifting, pushing, and/or pulling objects up to 25+lbs; Sitting, standing and walking for
extended periods of time; Temperature variations (hot and cold weather).
Shift
Monday-Friday; 8:00 am -5:00 pm, and some weekends and after hours may be needed.
Job Summary
Reporting directly to the Field Services Associate Director, this position will serve as technical Lead for the Field Services team supporting the needs of the area. Utilizing and learning a variety of tools and technologies to meet the growing needs of the customers, the Lead will continue to support the goal of implementing lean methodologies, standardizing work flows, and implementing technologically advanced, efficient, and cost effective processes. This position provides hardware, software, application, and system support services, and functions in a team environment with dynamic collaboration; on-going learning experiences in multiple technologies; project variety and direct interaction with customers.
Skills / Knowledge / Abilities
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Deadline to Apply 03/27/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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