IS Technical Support Specialist III

University of Kentucky, United States

Updated: about 1 month ago
Location: Lexington, KENTUCKY
Job Type: FullTime
Deadline: ;

Posting Details
Posting Details


Job Title IS Technical Support Specialist III
Requisition Number RE44568
Working Title Learning and Performance Consultant
Department Name 3J530:Human Resources Training and Development
Work Location Lexington, KY
Grade Level 44
Salary Range $43,361-69,383/year
Type of Position Staff
Position Time Status Full-Time
Required Education

BS
Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience

2 yrs
Required License/Registration/Certification
None
Physical Requirements
The physical requirements of this position include: Occasionally lifting, pushing, and/or pulling objects up to 50lbs; occasionally transporting objects up to 10lbs-25lbs; and regularly sitting/standing at a computer workstation for extended periods of time with regular repetitive motions (such as typing).
Shift
Monday-Friday 8:00am-5:00pm; may include some evenings, nights, and weekends per departmental needs.
Job Summary
This position provides user and administrative support for the information systems administered by Human Resources Training & Development. This involves supporting the learning management system (LMS) and performance management System (PM) within SAP SuccessFactors by serving as the online administrator. This position is responsible for staying up to date on SAP SuccessFactors releases, creating and implementing test scripts, updating the user interface (UI), and assisting management in identifying end user needs and requests.
Skills / Knowledge / Abilities
The ideal candidate will be proficient in administering information systems, have a demonstrated ability to provide superior customer service, have basic knowledge of system protocols, commitment to quality and accuracy, excellent attention to detail, exceptional planning and organizational skills, effective written and verbal communication skills, ability to solve routine problems and manage resources, time management, judgement, and respect for confidentiality and diversity.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Prefer experience supporting information systems.
Deadline to Apply 04/07/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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