IS Technical Support Specialist III

Details

Posted: 24-Mar-24

Location: Lexington, Kentucky

Salary: Open

Categories:

Human Resources
Staff/Administrative

Internal Number: 519120

Department Name: 3J530:Human Resources Training and Development

Job Summary:

This position provides user and administrative support for the information systems administered by Human Resources Training & Development. This involves supporting the learning management system (LMS) and performance management System (PM) within SAP SuccessFactors by serving as the online administrator. This position is responsible for staying up to date on SAP SuccessFactors releases, creating and implementing test scripts, updating the user interface (UI), and assisting management in identifying end user needs and requests.

Skills /Knowledge/Abilities:

The ideal candidate will be proficient in administering information systems, have a demonstrated ability to provide superior customer service, have basic knowledge of system protocols, commitment to quality and accuracy, excellent attention to detail, exceptional planning and organizational skills, effective written and verbal communication skills, ability to solve routine problems and manage resources, time management, judgement, and respect for confidentiality and diversity.

Position Time Status: Full-Time

Required Education:

BS

Required Related Experience:

2 yrs

Required License/Registration/Certification :

None

Preferred Education/Experience:

Prefer experience supporting information systems.

University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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Adjacent to downtown Lexington, UK is nestled in the scenic heart of the beautiful Bluegrass Region of Kentucky. UK's campus covers more than 814 acres, with more than 30,700 students and 13,500 full-time employees, including nearly 2,400 full-time faculty and librarians.
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