International Recruitment Advisor

Job Summary

Reporting to the Director, Business Development and External Relations, and receiving work lead direction from the Associate Director of International Recruitment and Partnerships, the International Recruitment Advisor provides admission information, academic support and advising to prospective international applicants on a day-to-day basis. Supports the Associate Director to monitor application processing, track the status of applications and correspond with applicants.

The International Recruitment Advisor communicates with international applicants regarding admission eligibility issues, provides pre-admission counseling, advises regarding application procedures, and performs follow-up services with students on a regular basis in-person, on the telephone, and electronically. The incumbent collaborates and liaises with external and internal stakeholders, and works with undergraduate/graduate admissions, communications team, housing, ISSS, and International Gateways offices to advocate on issues impacting international applicants. In addition, the incumbent collaborates with the International Recruitment Specialist on important tasks including but not limited to: managing data entry and reporting, monitoring application status, corresponding with applicants, and conducting outreach to prospective international applicants both locally and out-of-state on an as-needed basis. The International Recruitment Advisor reviews and updates information of prospective students/applicants in CRM database and perform related duties as assigned.

Key Responsibilities

• Develop and maintain expertise and understanding of advising techniques, student support strategies, SJSU's curriculum, academic policies, SJSU’s admission and degree requirements, and policies to ensure accurate and proactive advising for students
• Advise, coordinate, and encourage potential applicants to apply for SJSU admissions
• Develop a network of allies and partnerships, and comprehensive and broad outreach and marketing campaigns and initiatives to promote SJSU as the U.S. institution of choice
• Collect, compile, and analyze data to provide the Director/Associate Director with regular detailed reports on international recruitment activities, departmental initiatives, administrative processes and procedures, and program assessment of outcomes and efficacy with proposed improvements
• Update and maintain department’s website to ensure the accuracy of all information disseminated online
• Maintain inventory, track, and organize the production/stock of program brochures/posters/flyers, marketing collateral, swag and other pieces as needed including office and program expenses
• Collaborate with campus departments, including admission offices and International Gateways, to ensure applications are processed in a timely manner and admission issues are resolved efficiently

Knowledge, Skills & Abilities

• Knowledge and experience using various social media platforms, and familiarity with communication applications such as Outlook, Skype, Facebook and/or blogs
• Excellent verbal and written communication skills, in order to establish, build and maintain positive and productive relationships with various stakeholders within the College, University, and broader community
• Working knowledge of data management and CRM software such as Salesforce, and PeopleSoft, Adobe Suite, and website applications
• Must have the ability to work some evening and weekends, and fluctuating schedule as needed
• Knowledge and understanding of regulations pertaining to F-1 visa students
• May required to attend conference, training sessions, and fairs within the Bay Area or in- or out-of-state
• Ability to reason logically, interpret regulations and make appropriate recommendations

Required Qualifications

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field
• Three years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of the professional experience

Preferred Qualifications

• Master’s degree in a related field
• Two or more years of professional experience in international recruitment, international admissions, or international programs at a higher education setting
• Experience advising students on university admissions
• Experience working with international student population
• Experience working with F-1 regulations
• Experience in Customer Relation Management (CRM) database
• Experience and understanding in credential evaluation
• Excellent written and oral communication skills
• Experience working with Salesforce, Microsoft Office Suite, Adobe Suite, and  website applications

Compensation

Classification: Student Services Professional III
Anticipated Hiring Range: up to $5,500/month
CSU Hiring Range: $4,691/month - $6,683/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: May 24, 2022 through June 8, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
[email protected]
408-924-2252

CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/  and questions may be sent to [email protected] .

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf.  The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at [email protected] .

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at [email protected] .

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).