(Internal Posting) Director, Center for Academic Advising

University of North Carolina Wilmington, United States

Updated: 6 days ago
Location: Wilmington, NORTH CAROLINA
Deadline: 24 Apr 2024

Posting Details

This position is designated as Exempt from the Human Resources Act (EHRA).


Posting Details


​Benefits of Working at UNCW
Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.
Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.
As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.
We also offer an abundance of training and development programs through our Dare to Learn Academy , and the employee assistance program , many of which are offered free of charge.
Working Title (Internal Posting) Director, Center for Academic Advising
External Link to Posting https://jobs.uncw.edu/postings/31858
Vacancy Number E1149
Position Number 2087
Location of Workplace Main UNCW Campus
Home Department University College - 30120
Division Academic Affairs - 30 Division
Brief Summary of Work for this Position
The Director of the Center for Academic Advising (DAA) is responsible for the strategic vision of the Center, which serves as the first academic home for all first-time freshmen, select transfer students, Isaac Bear Early College High School students enrolled at UNCW, and non-degree seeking undergraduates. Additionally, undeclared student athletes and honors students begin their academic careers with the Center for Academic Advising while be supported through Student Athlete Support Services and the Honors College. The DAA works closely with the Assistant Provost for SEER to ensure new students successfully matriculate to UNCW, transition to college level learning, and successfully declare a major into the student’s Academic College of choice. This work involves a focus on enrollment, orientation, retention, persistence, and curricular needs of all undeclared, exploratory, and deciding students. The DAA directs the planning, delivery, and assessment of the first year and transfer seminar curriculums for all new students. The DAA is expected to maintain strong working relationships with Admissions, Financial Aid, Registrar, the Honors College, the Directors of Academic Advising in the academic colleges, and the SEER Directors to address issues relevant to retention, persistence, and graduation. In addition to this work, the DAA leads intervention efforts geared toward increasing retention of first-time, full-time, freshmen, and other new undergraduate students.
Minimum Education and Experience Requirements
  • Master’s degree in a related field (e.g., Counseling, Higher Education Administration, Student Development)
  • 6 years of increasing responsibility within higher education, including 5 years of academic advising experience
  • Demonstrated capabilities in customer service, project management, and strategic prioritization
  • Experience with leading Academic Advising efforts
  • Experience leading retention efforts for the First-Time Full-Time cohort
  • Experience in managing and coordinating stop-out prevention initiatives
  • Excellent communication (written and verbal) skills to meet the needs of all stakeholders.
Preferred Education, Knowledge, Skills & Experience
  • Ed. D. or similar advanced credential connected to leadership and higher education.
  • At least three years leadership/supervisory experience in an academic advising environment.
  • Experienced with assessment of programs and/or services.
  • Possess a proven track record for effective advising, coaching, and communication skills within a diverse student population in both face-to-face and distance/online environments.
  • Knowledge of relevant federal, state, and local laws, university regulations, and programs/policies required for compliance.
  • Ability to utilize and learn various advising and software applications, learning platforms, and technology-based delivery systems. Experience working with applications such as Microsoft Office Suite, as well as enterprise platforms (Banner, Degree Works, Starfish, Web Now, etc.)
  • Demonstrated leadership, communication, customer service, staff building, and organizational skills within a complex and diverse organization. Ability to collaborate and communicate effectively with multiple stakeholders across the University.
  • Demonstrated evidence of effective judgment, problem solving skills, and professional integrity.
  • Knowledgeable of best practices and theoretical foundations in the fields of adult learning, student development, advising, and student services.
  • Ability to set priorities and balance multiple concurrent tasks.
  • Strategic and analytical thinking skills with an ability to analyze data, solve problems, make decisions, and prioritize.
  • Familiarity with successful retention practices within a R2 or R1 higher education institutional setting is preferred.
  • Experience with college-level teaching and/or with college-level curriculum development.
  • Experience teaching or managing first-year seminar programs.
  • The ability to develop and implement a comprehensive assessment and continuous improvement plan within the center.
  • A strong commitment to equity and inclusion with demonstrated evidence of ways professional knowledge, skills, and experience contribute to building and sustaining equitable, diverse, and inclusive communities.
  • Ability to occasionally work irregular work hours, including occasional evening and weekend hours to meet diverse student needs and attend recruitment events.
Required Certifications or Licensures
N/A
Primary Purpose of Organizational Unit
Student Engagement, Enrollment, and Retention (SEER) is a functional area of the Division of Academic Affairs. SEER supports students throughout their academic career, from recruitment to graduation, to advance student success at the University of North Carolina Wilmington (UNCW). SEER includes multiple enrollment and student service areas including Admissions, Military Affairs, Registrar, Scholarships and Financial Aid, Student Athlete Support Services, Student Success Data and Research, Transfer Partnerships, Retention and Student Success, and the Center for Academic Advising
The Center for Academic Advising supports all incoming freshman, undeclared transfer students, Isaac Bear Early College High School students enrolled at UNCW, and non-degree seeking undergraduate students until they become eligible to declare a major. Additionally, undeclared student athletes and Honors students begin their academic careers with the Center for Academic Advising while being supported through Student Athlete Support Services and the Honors College. The Center for Academic Advising is responsible for the development and implementation of co-curricular programs that support a student’s successful transition to college and enhances retention. Students are advised by a team of professional advisors and the unit supports the First Year Seminar curriculum. The Center for Academic Advising is actively engaged in helping students take responsibility for their academic success by encouraging exploration of academic disciplines, utilizing the campus resources available to support their development, developing an understanding of academic requirements and standards and promoting career exploration. The Center for Academic Advising staff works collaboratively and proactively with staff and faculty throughout the university to enhance the effectiveness of student intervention strategies that increase student learning and success.
College/School Information
University Information
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.
The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
EEO Statement
At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Number of Openings
Special Notes to Applicants
This position is time-limited with the possibility of continuation pending availability of funds and department need.
PLEASE NOTE: This is an Internal Only position; the posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, and attached your resume’, cover letter and three references.
Applications must be submitted through the online application system to be considered.
Months Per Year 12 Months
FTE 1.0 (40 hours per week)
Type of Position Time-limited
Anticipated Ending Date if Time-Limited Positions 06/30/2024
Job Posting Date 04/15/2024
Posting Close Date 04/24/2024

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