Instructional Technologist 1, College of Allied Health Sciences, CETIS

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.6 billion and its endowment totals $1.9 billion.

Provide client facing IT and instructional support for our College of Allied Health Sciences (CAHS) clients. Collaborate with team members and clients to ensure learning technology, software, and systems are maintained in top condition.

Onsite position with the following schedule: M-Th, 11am-7pm; Friday, 9am-5pm. Possible work at home based on client requirements and supervisor approval.

• Create support guidance, knowledge resources and documented best practices for online tools and courses, e.g. digital text, graphics, animation, audio, and video.
• Support and guide clients in the use of technology and software.
• Coordinate with subject matter experts to develop knowledge resources and best practices in order to support the delivery of online courses.
• Review all online content for accuracy and logical flow.
• Keep current with accessibility issues, compatibility issues and emerging technologies as appropriate for online learning materials and management systems. Conduct testing of new tools and features in order to provide guidance to the community. Assist faculty with ensuring Canvas course materials are accessible.
• Consult with faculty, staff and students in order to document how technology is being used.
• Maintain a collaborative relationship and open communication with university community.
• Ensure classroom, lab and conference room technology is maintained.
• Perform related duties based on departmental need. This job description can be changed at any time.

• Bachelor's Degree in Computer Science, Information Systems or related field.
• Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Demonstrated technology skills and ability with Learning Management Systems (LMS) and other learning technology tools.

• Demonstrated technology and software skills, including Learning Management Systems (LMS).
• 1 year of client-facing IT (Tier 1) technical support.
• Collaborative teamwork, client-centered approach to customer service.
• Experience with the following software: Windows 10, 11, Apple macOS 10.X.X through 13.X, Anti-Virus/Malware, Canvas LMS, Kaltura, Zoom, Microsoft Office 365 (including TEAMS, SharePoint).
• Mobile device experience, Apple IOS and Android phones and tablets.
• Creating accessible content for websites, SharePoint, curricula, and other modes of distribution per WCAG and ADA compliance.
• Ability to manage multiple tasks against deadlines.
• Ability and passion for learning emerging technologies, and creative solutions.

• Sitting - Continuously
• Repetitive hand motion (such as typing) - Continuously
• Hearing, listening - Continuously
• Talking - Continuously
• Standing - Often
• Walking - Often
• Lifting - up to 20 pounds - Seldom

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

• Competitive salary range of $35,500 – $47,000 dependent on the candidate's experience.
• Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
• Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
• Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
• Tuition remission is available for employees and their eligible dependents.
• Enjoy discounts for on and off-campus activities and services.

The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.

The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

REQ: 92842