Institutional Research Analyst

Type of Appointment: Full-Time, Probationary

Collective Bargaining Unit: California State University Employees Union - Unit 9

Job Classification: Research Technician II

Classification Salary Range: $3,721 - $6,733 per month

Anticipated Hiring Amount: $3,800 - $5,000 per month

Work Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.

Recruitment Closing Date: August 21, 2022

THE DEPARTMENT

This position is in the Institutional Research, Planning & Analytics (IRPA) department, within the Division of Information Technology and Institutional Planning (IT&IP).  Under direction of the Assistant Vice President, IRPA serves the university by providing leadership and support for institutional research, strategic planning, business intelligence, data visualization and predictive analytics. The office provides action-oriented data that helps decision-makers throughout the university foster student success and institutional effectiveness.

DUTIES AND RESPONSIBILITIES

Cyclical Institutional Reporting:

• Collaborate with IR staff and the AVP to implement a systematic approach to fulfilling cyclical institutional research reporting needs including official enrollment census, CSU Chancellor’s Office reports, and external requests for official university data (such as the Common Data Set, and the US News and World Report survey).
• Develop and maintain a comprehensive repertoire of computer queries, jobs, syntax, and project notes in a secure manner to ensure that cyclical research requests can be completed in a consistent and highly efficient manner. Participate in cross-training with other IR analysts to ensure continuity of service in the event of absences or turnover.
• Manage the university's course evaluation process, including the use of queries to identify courses that will be evaluated, administering course evaluations, and working with stakeholders across campus to troubleshoot issues or answer questions.
• Establish and maintain strong professional working relationships with campus academic and administrative offices, departments, and programs, as necessary to obtain needed data and information.
• Develop a solid understanding of ethical, compliance, privacy, and security issues; apply relevant policies and procedures related to access, security, and delivery of data and research. 

Collect, Aggregate and Report Institutional Data

• Query, aggregate, and report relevant university data. Obtain and integrate external data resources as needed.
• Utilize standard research methodologies (including sampling techniques) and statistical analysis techniques (frequency distributions, correlations).
• Support the university’s cyclical participation in national surveys of students by identifying intended survey participants, distributing surveys, synthesizing delivered reports and preparing custom reports as necessary.
• Develop and conduct surveys of students, employees, and other constituents to gather quantitative and qualitative information on topics such as satisfaction with services, impact of programs, etc.  Summarize results and present them in a clear and concise manner to campus leaders.
• Learn and apply creative ways to communicate data and research in a variety of formats (i.e., written, verbal, visual) to engage various audiences.

Other Institutional Research Support:

• Periodically update the department website to ensure timeliness and accuracy of information available to the campus and the public.
• Provide institutional research for the university in compliance with accreditation studies at the university level.
• Participate in state and national organizations for professional development.
• When the AVP is not available, attend campus meetings as an alternate.

QUALIFICATIONS

• Equivalent to graduation from a four-year college or university. Additional experience which has demonstrated that the applicant has acquired and successfully applied the knowledge and abilities delineated above may be substituted for the required education on a year-for-year basis.
• Two years of progressively responsible experience in technical research or statistical work in the collection, compilation, and analysis of data.
• Graduate study in the social science, economics, mathematics, statistics, public or business administration or engineering may be substituted for the required experience on a year-for-year basis.

Thorough knowledge of research techniques, including the planning of studies and investigations, determining variables, developing bibliographical and other sources of data, and preparation of research reports; general knowledge of statistical principles and procedures, including methods of collecting statistical data, simple correlation methods, time series analyses, analysis of frequency series, sampling techniques, and construction of index numbers; general knowledge of sources of information on social, economic, and population trends in California.

Ability to prepare questionnaires and other survey instruments; ability to gather, compile, and analyze research data, and to present data in tabular, graphic, and pictorial form, ability to prepare and work clear and comprehensive reports; capacity for independent and creative thinking and writing on research and statistical problems; ability to plan, organize and supervise the work of a small team.

Preferred Qualifications:

• Graduate level coursework in social sciences, education, public or business administration, or related fields.
• At least one year of professional experience querying and analyzing student data from large complex information systems (such as PeopleSoft) or data warehouses.
• Knowledge of current software tools to query, analyze and report data, and the ability to learn and master new tools.
• Experience using one or more of our current IR tools (e.g., Veera Construct, Tableau, Qualtrics).

COVID-19 Vaccination

CSU requires faculty, staff, and students who physically access campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose, or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. See policy at https://calstate.policystat.com/policy/11030468/latest.

Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California.   The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. 

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly Pomona will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current Cal Poly Pomona employee who was conditionally offered the position.  See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2017-17.pdf.  

I-9: Employment Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Child Abuse/Neglect Reporting Act (CANRA)

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/.

Smoking

Cal Poly Pomona is a smoke and tobacco-free campus.  See policy at https://calstate.policystat.com/policy/6591951/latest/. 

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml.

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at [email protected]. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml.

EEO

Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf.