Innovation Platform, Senior Design Specialist

Details

Posted: 07-Jun-23

Location: USA - MA - Boston

Type: Part-time

Salary: Open

Categories:

Administrative/Support
Staff/Administrative

Internal Number: 62753BR

Job Summary

Ariadne Labs is a joint center for health systems innovation at Brigham and Women's Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to save lives and reduce suffering by developing and implementing solutions for better care at critical moments in people's lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research and implementation projects in the areas of childbirth, surgery, palliative care, and primary health care.
Ariadne Labs' platform teams support projects by providing expertise in the fields of informatics, statistics, implementation science, monitoring and evaluation, quality improvement, strategic communications, human centered design and program management.
The Ariadne Labs' Innovation Platform accelerates programs' ability to successfully design, test, and spread solutions. Our design work begins with precisely identifying the problem and patient outcomes to change, background research, generating solution options and prototyping, collecting rapid-cycle feedback, and then iterating on solution design and implementation elements.
The Senior Design and Innovation Specialist will be part of the Innovation Platform at Ariadne Labs to provide support in designing effective improvement solutions in accordance with project goals, to meet the needs of end users. The Innovation Platform includes an Assistant Director, Platform Coordinator, and contracted Innovation/Design consultants. The Design Specialist will be based in Boston and will report to the Assistant Director of Innovation and work closely with staff and faculty across the Lab.

Position Description

Duties and responsibilities include, but are not limited to, the following:

• Develop and customize design and innovation approach for project teams to accomplish research goals.
• Apply principles of innovation, design thinking, human factors engineering, product development, and systems design into project work.
• Contribute to small, innovative projects as well as for large-scale projects seeking to develop scalable solutions to complex health system problems.
• Lead workshops for brainstorming, workflow and journey mapping, user profiling, etc.
• Lead teams to connect to end-users' pains and gains as well as facilitators and barriers to systems changes.
• Lead teams to simplify concepts and ideas, drive clarity, develop insights and always keep the goal and end-users in mind
• Produce early versions and revisions of tools to be used in rapid cycle testing with end users
• Support teams in executing frontline interviews and/or prototype testing
• Provide creative services to help visualize ideas to drive clarity and understanding in early stages of ideas
• Develop and produce final versions of tools to be used in formal testing (tools may be paper based, web based, or integrated into existing systems in the healthcare setting)
• Add to the catalog of innovation, design, and product management approaches, activities and methodologies that will lead future direction of Ariadne Labs work.
• Serve as an innovation and design content expert for the Lab by conducting lab-wide learning sessions and lectures
• Independently lead teams through challenging decision making exercises by using oral and written communication skills, including the ability to persuade and negotiate effectively and be politically savvy.
• Other duties as assigned

PLEASE NOTE: This is a part-time (70% effort), benefits eligible position. This position has a term appointment of 1 year from date of hire with the possibility of extension. This is a hybrid position and this position will be based in Boston, MA. Additional detail pertaining to this position will be discussed during the interview process. All remote work must be performed in a state in which Harvard is registered to do business (Connecticut, Massachusetts, Maryland, Maine, New Hampshire, New York, Rhode Island, Vermont, California (exempt staff only), Georgia, Illinois, New Jersey, Virginia, and Washington).

Basic Qualifications

• Bachelor's Degree or equivalent experience is required

• 5+ years' experience working in the field of innovation, design, systems engineering public health, or a related area required

Additional Qualifications and Skills

The following job-specific skills and competencies are preferred:

• Masters preferred in related field (MBA, MPH, other)
• Professional experience working in the field of healthcare and/or public health
• Current certification in human centered design, innovation, human factors, or a related field
• Experience working in a multi-functional, matrixed public health or non-profit environment
• Experience working with low-and-middle income countries 
• Recognized as a great listener, learner and strategic contributor.
• Leadership style that builds and maintains a climate of caring, respect and trust and inspires commitment from others to achieve organizational goals

The following cultural competencies are also preferred:

• Awareness of and aptitude to appropriately and effectively understand, respect, and adapt to cultural and identity-based difference within group environments
• Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion
• Skills related to creating and supporting an environment that allows for inclusion, effective intercultural engagement, and personal humility and authenticity
• Experience fostering and reinforcing an environment that values unique experiences, cultures, backgrounds, and goals

Additional Information

Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!
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• The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.
• Harvard University requires pre-employment reference checks and background screenings.
• This position has a 90 day orientation and review period.

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The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.

Salary Grade: 057

Union: 00 - Non Union, Exempt or Temporary

Commitment to Equity, Diversity, Inclusion, and Belonging
At the Harvard T.H. Chan School of Public Health, we believe that diversity is integral to the Harvard experience and our mission of improving public health education, research and policy. Diversity of cultural backgrounds, identities, lived experiences, perspectives, and ways of understanding the world enriches our community and enables us to best meet the public health needs of the United States and the world. Ongoing learning and development related to diversity allows for both individual and institutional growth, and is necessary to foster and sustain a culture of inclusion. To achieve this, we are committed to ensuring equitable access to opportunities for learning, living, and working at the Harvard Chan School. We maintain an unwavering dedication to diversity, inclusion, and belonging as core to our institutional values and to actively counter, minimize, and address racism, sexism, xenophobia, homophobia, gender bias, and all forms of discrimination.
Learn more about the School's mission, objectives, and core values and our diversity, inclusion, and belonging initiatives.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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About Harvard University T.H. Chan School of Public Health
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.
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