Information Systems Technician

Fairmont State University, United States

Updated: 4 months ago
Location: Campus, ILLINOIS
Deadline: ;

Posting Details
Posting Detail Information


Student Requisition Number 2024134STP
Job Title Information Systems Technician
Number of Positions Available 3
Funded by Federal Workstudy only No
Description of Job Duties and Responsibilities
Students will provide computer help desk support (Tier 1) to students, faculty, and staff of Fairmont State University. May assist full time Information Systems Technicians as well as end users by providing desktop computing support including software and hardware installation, upgrades, and troubleshooting. Specific tasks (assigned by full-time staff), may include: Respond to service requests at user site, assist full time staff with moving computing equipment to/from/within campus locations, perform basic PC-related technical support, including basic hardware related tasks and software installation/support, help staff the Call Center, assist in the use, repair, and deployment of audio/visual or data projection equipment, assist in the set-up of campus events, ensure that complex problems are referred to appropriate full-time staff. Student will work approximately 15-20 hours per week (usually daytime hours, but may include some evening and weekend hours).
-Assist in the set up/production of temporary A/V systems for campus wide events.
-Assist in Classroom Technology installations.
-Other duties as assigned.
Minimum Qualifications
Students should have good customer service and communication skills, working knowledge of personal computer hardware and software, ability to think logically and to coordinate with others in problem solving, ability to work independently, ability to present a service-oriented professional approach in dealing with end-users, ability to physically lift and move desktop computing or A/V equipment, ability to understand complex systems operations and follow instructions carefully and completely. Preference given to students who have the ability to work more than one semester.
Notes to Applicant
Student Appointment Length Spring Semester
Base Hourly Rate $10.00-$13.00
Quicklink for Posting https://www.fairmontstatejobs.com/postings/4951

Department/Supervision


Department Tech Commons
Employment Location Main Campus
Position will report to (title) Manager, Tech Commons

Recruitment/Advertising


Anticipated Hire Date 01/22/2024
Job Posting Date 01/05/2024
Job Close Date

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