Information Officer, Office of Undergraduate Admissions - Georgetown University Main Campus

Updated: about 1 month ago
Location: Washington, DISTRICT OF COLUMBIA
Job Type: FullTime

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Information Officer, Office of Undergraduate Admissions - Georgetown University Main Campus


The primary function of this position is to guarantee an effective public relations environment for the Office of Undergraduate Admissions. The Admissions Office receives well over 50,000 visitors and countless phone calls annually. The Information Officer is a high impact position due to the number of contacts that the incumbent has with various University constituents including: current students, faculty, staff, prospective and admitted students, parents, college counselors, alumni and friends of Georgetown. The person in the position must be aware of the current happenings on campus and must also be able to handle callers or visitors with a variety of issues. Often times the incumbent will be called upon to help with difficult calls or situations which need to be managed with sensitivity. The incumbent should be able to answer all but the most complex admissions questions, accurately articulate admissions office policy, know important deadlines and think critically to solve problems including public relations issues. 

Reporting to the Director of Campus Programs, the Information Officer's duties include, but are not limited to:

  • Must be able to manage the 50,000+ visitors that come to campus to attend an information session and campus tour.
  • Coordinate with the admissions officers to help with campus visitors.
  • Maintaining and monitoring the flow of visitors in essential especially during our high-volume times of year.
  • Assists all visitors and callers to the office in a courteous manner, answers all e-mail inquiries, accurately codes information from phone calls and campus visits and assists with special projects as needed.
  • Manages work/study students and coordinates volunteer student tour guides on a daily basis.

The position requires occasional weekend work. 

Qualifications 

  • Bachelor's degree required.
  • College admissions experience or special training in college/educational environment is highly desired. 

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume  for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here  for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected] .

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website .

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer  fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law .

Benefits:

Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu  or view the online interactive benefits guide  for more information.


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